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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Tammie M.
I can't trust them. They have been trying to fix our system for almost 3 weeks now. It takes them over a week to get parts. I felt like the tech was setting us up to try to sell us a whole new system. After nearly 3 weeks, we contacted a new company and they came out the next day with the part that would have taken Perfect start a week to get. Our AC is up and running. I also got talked into a Maintenance package from Perfect Star in order to receive a discount on a part they said we needed. I spoke with a manager and told him to cancel our maintenance contract. He told me he'd do it although "generally it's a 6 month contract" and he "graciously" wouldn't ask for the difference for the "discount" back.
Review from Yelp
Emiliano D.
Our ac went out in the beginning of July, we heard of a local outfit perfect star so we contacted them about coming out to troubleshoot our unit. They were able to send Chris out that very night who tried diligently to fix the problem by replacing a part but it soon failed again. After further troubleshooting he ascertained the problem. He informed us that the unit was most likely done for (it was 25 yrs old). So he went over our options for a new system replacement, he was very attentive to our needs financially as well as what we were looking for to keep us comfortable. Chris was able to get The techs out a couple days later to install the unit. I am very impressed by Chris and the techs professionalism especially when installing the unit they where clean and everything looked great we couldn't be happier and would refer our friends and family to perfect star in the future.
Review from Yelp
Jonathan P.
Gilbert was prompt, professional and knowledgeable.<br>He explained everything he was doing and even comped me a new capacitor as he did not have an 'exact match'.<br>I would recommend this service to all.
Review from Google
Noelle R.
I just had a ductless cooling/heating mini-split system installed. Have not had to use it yet. The plan is to keep the house cool upstairs and down when the local temps get above 80 degrees. It will also be interesting to see how the cost and efficiency of heating compares to standard furnace and PG&E bills. And assuming wildfires are a recurring circumstance, it will be nice to know I can cool the house without having to open windows and letting in smoke.
I am very happy to report that I am quite pleased with the installation process. Gilbert, Shay, Chris and Xavier, and operations manager Mike, all made the installation process as smooth as possible. Two very brief problem solving appointments were scheduled promptly and Gilbert arrived right on time. None of the appointments had to to with system problems, just a little more instruction needed. The office staff, Alyssa and others, also handled questions and scheduling follow-up in a very professional and courteous manner.
So if my new system operates as smoothly and successfully as the company, I will be a very happy customer. I will do follow-up reviews as this is a big investment for any home owner and I want to keep others up-to-date.
Review from Yelp
Rachel D.
LIFESAVERS!!! Cris came out same day & helped us out tremendously before the heatwave strikes 😁🥵👍🏼👏🏼
Review from Google
Johanna B.
Chuck was incredibly caring and honest. He cared about our underlying issue and assured us that the ducts were not the problem. I appreciate that he cared more about our concern than making a sale. That kind of genuine compassion is rare. I am keeping his card and I will definitely recommend him to anyone who needs this kind of service.
Review from Google
Apr 09, 2026