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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Tam O.
Perfect Star Heating and Air Conditioning lives up to their positive ratings and reviews with technicians like Gilbert working for them! Gilbert went the extra mile to diagnose the problem with our older Air unit and to find the right replacement part, which ultimately resulted in our unit working again; and just in time for the next heat wave.
Well done Perfect Star for having good, persistent, hard working, friendly people like Gilbert representing you in the field! Thank you.
Review from Yelp
Sameera S.
Our entire experience with Perfect Star has been very positive. I called them when our AC stopped cooling. Setting up the appointment was easy and quick. Alyssa was very professional and answered all my questions and even called me back to move my appointment to an earlier date. Their consultation fee of $59 was reasonable and they send you a text with the name of their technician with a tracking feature.<br><br>Our technician Gilbert was very professional, knowledgeable and efficient during the consultation. He explained everything about our unit, pointed out the problems and even gave us market analysis on the model of the unit. We now know more about our HVAC system. He gave us quick estimates for short term fixes and long term solutions and even gave his professional opinion on what might work best. Within an hour after the consultation, a well written estimate was emailed to us along with the pictures of our unit that is inaccessible to us.<br><br>We asked him couple of questions about our heating system, and he was courteous enough to show us the furnace room and all its functions, which is something he didn't really had to do. Props to him for staying in the attic for 10 minutes in 100 degree heat. He had to climb up and down the stairs several times but he didn't complain. I highly recommend Perfect Star Heating and Air Conditioning for their efficient service. And would definitely contact them for future services.
Review from Google
Sameera S.
Our entire experience with Perfect Star has been very positive. I called them when our AC stopped cooling. Setting up the appointment was easy and quick. Alyssa was very professional and answered all my questions and even called me back to move my appointment to an earlier date. Their consultation fee of $59 was reasonable and they send you a text with the name of their technician with a tracking feature.
Our technician Gilbert was very professional, knowledgeable and efficient during the consultation. He explained everything about our unit, pointed out the problems and even gave us market analysis on the model of the unit. We now know more about our HVAC system. He gave us quick estimates for short term fixes and long term solutions and even gave his professional opinion on what might work best. Within an hour after the consultation, a well written estimate was emailed to us along with the pictures of our unit that is inaccessible to us.
We asked him couple of questions about our heating system, and he was courteous enough to show us the furnace room and all its functions, which is something he didn't really had to do. Props to him for staying in the attic for 10 minutes in 100 degree heat. He had to climb up and down the stairs several times but he didn't complain. I highly recommend Perfect Star Heating and Air Conditioning for their efficient service. And would definitely contact them for future services.
Review from Yelp
Chris K.
great. very nice and knowledgeable
Review from Google
C C.
I called Perfect Star (after reading Yelp, getting a recommendation from a neighbor & seeing that they were 2017 Best of Brentwood). I was hoping for a quick repair but I knew my 30 yr old system should be replaced. Danny came out to diagnose and hopefully fix my problem. And he could have fixed it, but a 30 yr old part Is not on a shelf, it needs to be ordered. I think I used up every bit of that HVAC system. Let's replace it. Danny detailed 3-4 options with pricing. He was very patient and helpful; talked over my various concerns. I was able to make an informed decision because of his knowledge and ability to communicate.
2 days later (Danny was able to get me onto the schedule due to a cancellation which he discovered by making a phone call) Dade and David showed up on time with my new equipment. They quickly went to work and I hardly even knew they were there. I was able to listen and watch a bit and those guys were a great team. I thought it was going to be an all day ordeal but it wasn't. They were done by 3:30 & Dade stayed for a few more minutes to make sure I knew how to use the new thermostat. Great young men with a great work ethic. Hey boss! You have 3 men who nailed customer service AND technical knowledge. Oh and btw they totally cleaned up everything. Awesome experience. Good people make a good company.
Review from Yelp
Laurel Z.
Gilbert was very knowledgeable and friendly. Highly recommend this company.
Review from Google
Apr 09, 2026