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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Marilyn C.
In August I had Perfect Star do the $69 AC check out. There seemed to be an intermittent problem with one of the two thermostats (2 zone system) but the service man could not confirm. A few days later I concluded that it was probably the thermostat (no AC) and had the young man return. His tests did confirm it this time. He installed the thermostat and said that there would not be no charge for the service call, however the charge for the thermostat was extremely high. I did not notice at the time that he did not test the entire system for heating after testing the AC.
A few days ago the furnace would not turn on when changing over to heat. In viewing the zone control I noticed that there were two wires that were obviously disconnected but I was not sure where to reconnect. I called to have a service man return. He did determine where the wires were to go and quickly remedied the situation at no charge.
I was obviously irritated that it took this amount of effort and expense.
A few days later, however, I was contacted by Mike at Perfect Star and was visited at my home by Mike and the president and founder Chris. They personally apologized for the past treatment, thoroughly checked out my system and financially corrected any overcharges. They even took the time to program the thermostats.
At this point I have to say that Perfect Star's top-down attitude toward customer service will put them at the top of my list for future heating and air conditioning needs.
Review from Yelp
Liz D.
I wholeheartedly recommend Perfect Star for any HVAC work- wish I could give more stars!! We found Perfect Star through Yelp (thanks Yelpers!) but we also did our homework and got four bids for the duct system replacement we needed. Chuck, the salesperson/estimator, spent a lot of time with us, answering all our questions and designing a new ducting system that would work best for our situation. His bid was competitive, but not the cheapest. His knowledge of what we needed and honesty in not adding needless accessories, though, made us go with Perfect Star. We agreed upon a price and the technicians were out within one day to do our work.
The technicians, Gilbert and Ricardo, were professional and knowledgeable. They got right to work and completed the entire system timely (1 day). They were efficient and made sure that the system was working perfectly before leaving. These guys had to crawl under the house to change the system and they were still smiling at the end of the day. They cleaned up everything and made sure we were happy before leaving. Also, there were NO surprises with last minute cost changes. The price they quoted was the price we paid. We got multi-year warranty on the work and equipment and are now sitting pretty in our perfectly-climatized home. Thanks, Perfect Star, for making this one piece of new home ownership a "breeze"!
Review from Yelp
Tom B.
Perfect Star Heating and Air professionals did a terrific job replacing a 30+ year old gas furnace. They walked me through new furnace sizing and options, recommended a unit to meet our needs and budget, and installed it at a reasonable price including hauling the old one away. They also removed and replaced deteriorated ductwork from the attic crawl space in a separate project. Their team was very professional and friendly and I would recommend Perfect Star to anyone needing HVAC work.
Review from Google
Tom B.
Perfect Star Heating and Air professionals did a terrific job replacing a 30+ year old gas furnace. They walked me through new furnace sizing and options, recommended a unit to meet our needs and budget, and installed it at a reasonable price including hauling the old one away. They also removed and replaced deteriorated ductwork from the attic crawl space in a separate project. Their team was very professional and friendly and I would recommend Perfect Star to anyone needing HVAC work.
Review from Yelp
Clint R.
I trusted this company to install my house heating and A/C. The employees were very rude and listening to vulgar music. We had to call them back to fix several problems fom the poor installation. I would not recommend this company to do any type of work on your home unless you want continuous problems, like I experienced.
Review from Yelp
David M.
The place to go if you need any AC or heating work done
Review from Google
Apr 09, 2026