Loading...
Loading...
Cancel anytime
Cancel anytime
Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
Cancel anytime
Heather P.
Being a new homeowner is daunting on its own, But when its 105 degrees out, you work from home, your running a fever and your entire AC system quits working..... well I have no words. I had heard of Perfect Star through friends at my gym and I called (it was a Monday). Danny Mendoza one of their Tech's came out that evening (they made time to squeeze me in) and he did everything he could to try to get my system back up and running, but it was hopeless. I found out the equipment was over 20 years old and everything really needed to be replaced. Did I mention I was running a fever with the flu during all of this? Danny then made more time to come back out the next evening and spent over 3 hours designing and working out the cost for a new system. He was on the phone with the company owner and they had a crew here that FRIDAY and got the complete install done. (Less than 5 days!!)
Every single person on the team/crew who I interacted with was so polite and so helpful. I even had to ask them if they were always this nice? They worked non-stop all day to make sure I had AC and every random question I had they explained it in terms that I was able to understand.
I cannot thank this company enough for helping me through a rough week and with the most incredible customer service I could have hoped for. They made me feel like family and took care of my situation when I was really in need. I would recommend Perfect Star over and over to all my friends and family. Thank you!!!!!
Review from Yelp
Hanh E.
Danny was quick, professional and explained the heating tune-up with pictures. $69 coupon made it even better!
Review from Yelp
Sandy W.
Just got our new heating and air conditioning system from them and it was a great experience, very professional from start to finish. Gilbert and Chuck were great!
Review from Yelp
Valeria O.
We just had new Heating and Air put in by Perfect star. They did a great job, they were all very polite and cleaned up after themselves . I would definitely reccomend them.
Review from Yelp
Paul S.
Danny did a great job evaluating our furnace problem. Fortunately he could come back the next day and make the repairs. Very professional and took time to explain to me what and why the repairs needed to be done. I would highly recommend calling these folks if you need to check on why your furnace is not working properly.
Review from Yelp
Jerssi C.
Here is my breakdown for each category.
Time of response: 10/10
Professionalism: 9/10
Cost: 8/10
On time appointment: 8/10
Attention to detail: 9/10
Estimator: Chuck A.
Installation: Gilbert C. and Doug
I recently had Prefect Star to install a new Central AC system in my house. The estimator Chuck came and was very professional, polite, on time and straight to the point. I already had an estimate from another company and wanted to compare price and service. Chuck didn't waste any of my time and wasn't being a pushy salesman. The estimated price was much lower than the competitor so I decided to go with the Prefect Star. I had my installation in the following weekend. Gilbert and Doug were the technicians came for the installation. They were supposed to come at 8:30 but ended up showing up around 9:30. (Not an issue to me since it was weekend). Both of them were very polite and professional. The entire installation took about 5 hours and Gilbert explained and shown me the work they done at the end of the day. Overall I'm a very satisfied customer. Great service and value. On the side note, they text you the technician's credential and pictures so you know who you should expect to show up at your door step.
Review from Yelp
Apr 09, 2026