Loading...
Loading...
Cancel anytime
Cancel anytime
Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
Cancel anytime
Nicolette C.
I was having issues with my furnace, I saw perfect stars truck and called in. I spoke to Chad and got scheduled the same day for a tech to come look at it and get fixed before the holidays!! Such a great company and customer service. Everyone was helpful and patient with me asking 100 questions.
Review from Yelp
C M.
Updated: I respect the way that Perfect Star has responded to this review. I have been assured that the issue has been addressed with all techs and that earning the trust of their customers is an utmost priority. I would be surprised if it happened again. I am changing my initial rating to a 3 star rating.
After receiving a flier in the mail, I called Perfect Star for a service of my AC and furnace. The gentleman that came out was very nice to talk to, but because, in his opinion, my system was in such bad shape, he said that he was not even able to do the entire service and recommended total replacement (an $8000-$10,000 job depending on the equipment I were to have chosen). I proceeded, taking this opinion as professional and reputable, but a week before having my system replaced I got two additional opinions, both of which were able and willing to finish the service that was begun by Perfect Star, and agreed that my system had at least 5-7 years of life left. After getting my system serviced again, it is working great, spending another $250 for an additional service instead of $8k-$10k for a new system. Both of my additional opinions told me that it is common for companies to recommend total replacement of systems if they can because more money can be made through the markups in new equipment than servicing existing equipment.
Review from Yelp
Karen C.
I had this company come out when our ac started to dissipate for a maintenance check. They told me that we had poor air flow due to the size of our air vent in the ceiling and that we need a whole new system. I decided hold off on the replacement. I called another company About a month later when we had issues with our heater. The guy who came out pulled out our filter and saw that it was very past due on being changed. Once replaced both the a.c. and heater worked fine. I am giving perfect star one star due to the fact that when they came out to do a regular maintenance he didn't even check the filter and instead tried to get me to replace my system that works perfectly fine. It seems like this place is more about making money than doing thurough work.
Review from Yelp
Sil M.
Found a flyer in the mail and figured it wouldn't hurt if someone had a look on the heating which wasn't serviced ever since we moved in a couple of years ago.
I called and the lady on the other end greeted me with "Hello, this is Perfect Star, how can I make you smile today?" Good start! An appointment scheduled on the next business day, an email confirmation and a call the night before--who could ask for more? Well, turned out they didn't stop there and also sent a text message close to my appointment time with a photo of the technician and saying that he was on his way. Uh?! Ray was right on time and he was very polite, cordial, professional and really cared about his work. I highly recommend this company! This was so pleasantly smooth and professional--I haven't experienced anything like it in years. Outstanding customer service. Good job, guys!
Review from Yelp
Karina R.
Having problems with my heater called Perfect Star! Amazing Mike was here within an hour of calling. Very professional and cordial. Very knowledgeable he knew what he was doing from the get go diagnosed the problem and fixed it!
Review from Yelp
Kristina K.
Found this company in my Valupak (I think!) advertising a $59 inspection. Appointment was made for a 9-11 am time frame, and Ray showed up at 9:30. He was courteous, personable, and very knowledgeable. Diagnosed the problem in under 5 minutes; fixed our capacitor in as many minutes. I highly recommend them!
Review from Yelp
Apr 09, 2026