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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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lynn G.
I recently had an outstanding experience with Perfect Star Heating, Cooling, & Electral.Customer Service:The staff provided exceptional Service, demonstrating professionalism and a genuine commitment to old fashion customer service that we rearly see today in businesses.Attention to Detail: Every Aspect of my interaction was handled with meticulous care, reflecting a high standard of quality.Efficiency: my order was processed quickly and accurately, with attention to detail.Proactive Follow-up: I appreciae the follow-up communication to ensure my satisfaction. These stepts reinforced their commitment to customer care but also demonstrated their willingness to learn and adapt based on feedback.Training: I received exceptional customer training. The staff paid attention to detail, they were patience, ensuring they effectively guided me through the process with a follow-up review.I highly recommend Perfect Star for anyone seeking quality service. I look forward to our continued business and service
Review from Thumbtack
Levern J.
My technician Jesus provided me with quality and comprehensive service.
Review from Thumbtack
Carrie H.
Nick is great . He has serviced our HVAC many times. Nick is punctual, pleasant, and he does excellent work. Thanks again, Nick and see you next service in 6 month
Review from Thumbtack
Lynn S.
On May 2nd I received confirmation canceling my service contract with Perfect Star. I was told it would take 5-7 days to process my refund. I never received it. After contacting the company, I received an email stating the refund had processed on the 15th. I never received it. It is now the 20th. I am not able to reach a live person to find out what the delay is.<br>I used to respect Perfect Star but am rapidly losing all confidence.
Review from Google
Jeff K.
Ray was great and the communication from the company to support him was fantastic. Text message reminders, a picture of Ray so I knew what he looked like, a tracking feature so I can see exactly when he was going to arrive. And when Ray got here, he was incredibly knowledgeable, inspected the system thoroughly and fixed every issue. 5 stars all the way. Will for sure call Perfect Star every time.
Review from Thumbtack
Kyle B.
The install went amazingly, they scheduled us promptly and completed it within a day. I'm irrationally irritated they felt the need to leave a gigantic sign in my front yard after they left, so 1 star off for that, but otherwise great experience.
Review from Thumbtack
Apr 09, 2026