Loading...
Loading...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
Cancel anytime
Cancel anytime
Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving Alameda and Contra Costa Counties from shops in Concord and Antioch, California. The Concord location is at 4415 Cowell Road; the Antioch location is at 2595 West 10th Street. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions described on the company website. Electrical and solar services include panel upgrades and replacements, outlets and switches, light fixture and fan work, EV charger installa...
Cancel anytime
Lisa A.
I have been extremely pleased with the service by the Perfect Star Heating and Air Conditioning technicians that perform preventive maintenance on my unit they installed. I have my unit serviced semi-annually and they are very professional and informative.
Review from Thumbtack
Lisa A.
I have been extremely pleased with the service by the Perfect Star Heating and Air Conditioning technicians that perform preventive maintenance on my unit they installed. I have my unit serviced semi-annually and they are very professional and informative.
Review from Thumbtack
Lisa A.
I have been extremely pleased with the service by the Perfect Star Heating and Air Conditioning technicians that perform preventive maintenance on my unit they installed. I have my unit serviced semi-annually and they are very professional and informative.
Review from Thumbtack
Bruce A.
Perfect Star Heating and Air Conditioning installed a new HVAC system in our recently purchased home. Everyone we worked with from the sales rep, Gilbert, to the crew, headed up by Chris, was professional and knowledgeable. The crew showed up on time and worked hard all day until the job was done. They were able to successfully address unforeseen issues that came up during installation. Their price was reasonable and competitive. We are pleased with the products and the service.
Nathaniel S.
Perfect Star receives one star in my book. During the inspection phase of the purchase of my house, I had them install ducts. They failed to inform me of permits or HERS testing. Also sold me an air scrubber that I was told would be installed on the return duct. I was surprised when I moved in and found they installed the scrubber in the crawl space, which did not allow for proper monitoring of the bulb that needs periodic replacement. This forced me into their 6-month maintenance program, which I had to have a tech go into my crawl space every 6 months to assure it was functioning properly (at times it was not). Perfect Star reassured me time and time again that the install for the scrubber was in the best location. My furnace finally had passed its useful economic life and needed replacement. I decided to go with a different company. At that time, I contacted the manufacturer of the air scrubber and they verified that the scrubber had indeed, been installed incorrectly by Perfect Star.<br><br>Also, with Perfect Star, you do not have the "same familiar face" coming to your property. Some are good, others were not so easy to communicate with.
Review from Google
Jakkom K.
2024: Emanuel Villarreal was our tech for our annual 'Super Tune-up' on our HVAC system. Emanuel was formerly an installer and is now doing service. He spent considerable time on our system and later explained he discovered when the AC was added, one of the connections was not properly installed so our system was operational but not performing as well as it should be. The room temps do seem more comfortable, so many (belated) thanks to Emanuel for his invaluable knowledge!! We are thankful we chose Perfect Star as our vendor!<br>=====<br>2022 Sept 15: Nick Prater arrived at specified appt time to perform maintenance on our A/C system. He also swapped out the furnace filter for us, which is a little tricky for us to do, and is much appreciated. Very satisfied with Perfect Star's customer service.<br>=======<br>2021 Nov 1st: Marvic Caceres came to do our annual heating maintenance. Was on time, courteous and quick. We are very happy we went with Perfect Star for our new furnace and subsequent A/C system!<br>============<br>2021 June 17-update. Sam Hakimi came in response to request to check first real-time usage of whole house A/C. When system was installed in March 2021, ambient outside temps were so low techs could not guarantee the system had adequately charged (Lennox advises installation temps be 72+ degrees). Was able to get next day early a.m. appt and Sam quickly diagnosed the problem. Also gave us advice on furnace filter type. Very pleased with Sam's knowledge and excellent customer service.<br><br>FYI for those installing new heating/cooling systems: PSH will pull the necessary permit(s) and pay fees; however, the homeowner is responsible for calling City of Oakland to schedule bldg inspections. Homeowner will receive copy of permit(s); bldg dept. needs permit # to schedule the appt. Be advised you will get a day scheduled, but NOT time: an inspector will call between 8-10a on the day of appt to let homeowner know when the inspection will take place. So don't assume you only need a half day off from work!<br><br>2021 June 02-update: City Oakland permitting requested minor change to waste pipe for new A/C system. Cody did the work quickly and we hope to pass final permitting at last; date for final inspection TBD and will update at that time.<br><br>2021 Update:<br>Perfect Star installed a Lennox A/C on March 16th. This was a quick five days after signing for Vinny and Juan T. to do the full-day install for us. Won't be able to fully test it until we get another of those awful hot spells, but are not anticipating any problems - system tested okay before they left.<br><br>Do note one needs a two-stage furnace, adequate ductwork/vents, and a spare electrical circuit for installing whole house A/C. When we had Perfect Star replace our furnace in 2019, we chose a furnace that would allow us to add A/C without too much trouble.<br>******<br>Perfect Star installed our new furnace last year and did a great job detailing the many options available to us. They helped us pick a system that is easily expandable to include A/C. During this maintenance visit we also had a short discussion to make sure we fully understood our options for A/C vs heat pump. We highly recommend Perfect Star and were very pleased with Gil Caceres' knowledge and customer service.
Review from Yelp
Review from Google
Apr 09, 2026
Apr 09, 2026