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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving homes in Alameda and Contra Costa Counties from shops in Concord and Antioch. The company handles heating, cooling, and electrical work for East Bay households and works on all makes and models. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions. The company is a Lennox Premier Dealer, a Daikin Comfort Pro, and a WellAir Elite dealer. Electrical and solar work includes panel upgrades and replacemen...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Walt W.
Review from Google
Danna P.
Review from Google
Tuviah S.
They came out a few more times free of charge including early morning and eventually resolved the issue.
Review from Yelp
Michelle M.
Nick was amazing and understood my problem and fixed it. I had a previous technician from another company tell me they couldnāt do anything but Nick was an efficient and honest worker. I would not hesitate to call them again, especially if I could have Nick.
Review from Google
Jocelyn D.
Great service and explained everything he was doing. Would highly recommend.
Review from Google
Kirk R.
Marvic was AWESOME!!!! Iām in outside sales with a team of technicians in my industry , business copiers sales and service, and I would recommend him to my company any day of the week for a hire.<br><br>1st off, he was on time<br>2nd, total Covid safe<br>3rd, total professional<br><br>Now to my issue, last weekend (Fri-Sun) weāve had the highest heat this spring, 109 degrees, and this is when my AC went out. It was a miserable weekend. I Yelped services on Saturday late afternoon, read the reviews and just reached out to Perfect Star, they answered immediately (on a Saturday, my company, which is fabulous, doesnāt even do that unless my customers reach out to me). First available appointment would be on Monday at 10am-Noon. Knowing that this was the heatwave from heck, I just jumped on the appointment and shed a few āwater weight poundsā on Sunday. Lol. I needed itā¦<br><br>I replaced my AC/Heater system 12yrs ago. After googling/searches, systems last 10-15yrs. Am I going to get the immediate Upsale? Your system is to old and needs replacement?<br><br>NOTā¦.<br><br>Marvic, as I said, showed up at 10am, asked me to turn on the system while he got his gear and testing equipment and met me by my AC unit. We spoke briefly and he got to work. He removed 4 bolts to a panel, took a look, and said, your capacitor is bloated, (bloated???) was my thought. He looked at me, grabbed his tester, took a reading, and said itās dead and I have the replacement in my van. This is also why I called Perfect Star 1st. On their website they state that their technicians have a full stock of replacement parts for most major units on hand. Marvic went back to his van, installed the capacitor and in a few minutes my units was up again blowing cold air in less then two minutes.<br><br>So, no hard upsell, quick diagnosis, problem fixed on the first call, reasonable ratesā¦. What more can you ask for.<br><br>So Lastly,<br><br>Marvic told me about their service/maintenance program. Once again, not upselling. The program made sense. For $20 more from my original bill, they will call me in 6 months (they, I donāt even have to think about it) and will schedule an appointment to look at my furnace before winter sets, check and clean everything, crawl under my house checking ducts for leakage, etc..,,<br><br>So to wrap this long winded review up, would I recommend Perfect Star for your next service or emergency? 120 percent. And if he is available, ask for Marvicā¦,<br><br>New loyal customer who understands that customer service comes first and thatās how you keep your clients<br><br>Kirk
Review from Google
Apr 09, 2026
Apr 09, 2026