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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving homes in Alameda and Contra Costa Counties from shops in Concord and Antioch. The company handles heating, cooling, and electrical work for East Bay households and works on all makes and models. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions. The company is a Lennox Premier Dealer, a Daikin Comfort Pro, and a WellAir Elite dealer. Electrical and solar work includes panel upgrades and replacemen...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Michael D.
Professional, competent, persistent.
Review from Google
Lindsey L.
Great initial visit from Justin and other tech, I did not get his name. Professional and informative. At this point the work is extensive so I have to have a senior tech come out and determine more details so I have not yet used their services other than the assessment but so far so good. The girl on the phone who helped me book the appointment was also nice and helpful.<br><br>Update after official quote: still great service, Ryan was great and answered all of my questions. I felt like he was educated and honest. I hope to be able to move forward in the next few weeks.
Review from Google
Long B.
Ryan took the time to explain things and was great. Installers Really took pride in there work. David, Jason, and Vincent
Review from Google
Steve L.
At first, I gave Perfect Star a good review based on their responsiveness and overall customer service. But after the service was completed, I felt ripped off! The service call was $69.00 which was fair enough. However, the only repair was to replace a dual capacitor which took about 5 minutes. They charged me an additional $356.00 for the capacitor! I checked on Amazon and could have purchased the capacitor for about $15.00. This type of consumer gouging must stop!
Review from Google
Suzanne B.
Drew was polite and professional. He seemed to have a high level of experience and was friendly as well.
Review from Google
m p.
Gilbert came out for a service call and was friendly, safe and professional. I *thought* there was an issue with the mini-split not getting cold enough but it was 100% user error. LOL! Gilbert was super nice about it and we had a good laugh. So glad we decided on Perfect Star. We could not have made it through this blazing hot summer without our new mini split system. They are fast to reply if I ever have questions and I love that they are happy to communicate and schedule appts via text and email. If you are even thinking about a new AC, go with Perfect Star. DON'T wait until it gets 100 degrees again.
Review from Yelp
Apr 09, 2026