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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving homes in Alameda and Contra Costa Counties from shops in Concord and Antioch. The company handles heating, cooling, and electrical work for East Bay households and works on all makes and models. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions. The company is a Lennox Premier Dealer, a Daikin Comfort Pro, and a WellAir Elite dealer. Electrical and solar work includes panel upgrades and replacemen...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Sireesha B.
These guys are definitely top notch in their knowledge, work ethics and manners. When our furnace conked out on a cold day last week, I went online and put in a request on a help website and I got a call from perfect star early the next morning. They did their best to immediately accommodate me. Ray with his partner in training was here within 2 hours, He was efficient and knowledgeable. He patiently answered all our questions and once we made a decision, he worked immediately to have their installation team scheduled for the very next morning. Thank you Ray!
David and William from the installation team came in earlier than scheduled and worked hard even through unforeseen circumstances for almost 9 hours to get the job done. They made sure my family had heat for that night. I cant thank them enough. They even came back after a few days to apply the finishing touches. They made sure to consult with me regarding all changes. What struck me most about these gentlemen is how humble, polite and professional they were. Thank you guys! I know I could've shopped around to see If I could find a better deal on the furnace but I don't think I would've had as great of an experience as this. I want to commend the company and their leadership for promoting an excellent customer service oriented work culture.
Review from Yelp
V Y.
My neighbor referred me to Perfect Star Heating and Air Conditioning to get my 41 years old furnace and 23 years old AC replaced. Perfect Star team provided excellent customer services from the moment I called to schedule an appointment, to the technician Danny M came to test my HVAC unit and provided quote for replacement, and David A, Vili and William who spent a day to install my new HVAC unit.
Danny is super nice and very knowledgeable, he spent 2 hours with me going over his test result regarding my old unit, and explained to me the pros and cons of several types of new unit I could choose from based on my needs and budget. He made my life so much easier in terms of big purchase and decision making as well as accommodating my schedule for installation.
I am very pleased for its back office support team who kept me informed regarding the technician's name and arriving time.
I am also very satisfied with the installation team who took out my old furnace and AC unit, and replaced them with a pretty quite Lennox HVAC unit. They are very professional, provided good quality of work and great customer services.
It's my pleasure to do business with you, and I would like to thank you for all your hard work and team effort. Go Perfect Star!
Review from Yelp
Joe A.
Perfect Star is definitely an appropriate name for this wonderful company!
We had a 32 yr old furnace that decided to die in the middle of winter. I gave them a call and within 2 days a representative (Chuck) came out and was very professional, courteous and very knowledgable. He gave us a really great quote and despite having 2 other quotes and another 2 waiting, my wife and I decided to go with Perfect star and we are so glad we did.
They came the next day to install our Furnace, Coil and Compressor. Their crew (Nela, Hala, David, Leka, Javier and the foreman Lance) were incredible. Our house is older and there were a few challenges due to the ducting of my house but they were able to solve each problem and now we have a safe efficient and best of all FUNCTIONING HVAC system that exceeded my expectations.
Besides the excellent product and service, the guys were great. Felt like we were old friends. A couple of my neighbors stopped by as they were doing the install and I gave them Chuck's card so they too can experience what I did.
Our thanks and gratitude go out to the Perfect Star team and we couldn't be happier with their help!
You WILL NOT find a better HVAC company out there. Believe me I've looked...
Review from Yelp
Bernard L.
Danny was able to come early. Our furnace is overdue for a replacement, but good to know the noise it started to make won't burn down the house today. Very knowledgeable and communicative. Will be meeting again to work on replacement.
Review from Google
Mastani D.
Super nice technician Gilbert ! Very thorough and explained all that had been done as well as helping me to program the nest app. Highly recommend service from this young man
Review from Google
Falcon1087
Great job! Very professional. Simon and his assistant did a great job!!!<br>Also price competitive. Very happy customer
Review from Google
Apr 09, 2026