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Perfect Star Heating, Cooling, & Electrical is a locally owned family business serving homes in Alameda and Contra Costa Counties from shops in Concord and Antioch. The company handles heating, cooling, and electrical work for East Bay households and works on all makes and models. Heating and cooling work covers furnace and central heating repair, maintenance, and installation, plus air conditioning repair and installation, ductless mini-splits, ductwork, and indoor air quality solutions. The company is a Lennox Premier Dealer, a Daikin Comfort Pro, and a WellAir Elite dealer. Electrical and solar work includes panel upgrades and replacemen...
Perfect Star Heating, Cooling, & Electrical
Home Care & Success Stories
Perfect Star Heating, Cooling, & Electrical
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Carole-Anne P.
You had me at hello! Chad on the phone, Danny's visit the next day & one day later the install! 105 temps Brian (with his radio voice) and Freddy, both Master Installers, did great work so we have a system with warranties and are extremely satisfied. 💯 satisfied!!!
Review from Google
Dan P.
Fantastic service & Kray did a great job in repairing our A/C in one visit (replacing 2 parts). As high temps are here, of course our A/C would go out. Our home warranty could not get a contractor out within 48 hours (they couldn't even get a call back they advised) so they approved outside authorization which allowed us to search out our own contractor, pay them directly & then receive reimbursement. Searching our neighborhood recommendations & then yelp, we found Perfect Star after calling several contractors quoting 1-2 weeks out for booking. Service was scheduled & completed in the same day we called! Professional, Efficient, Friendly & Fabulous service! Perfect Star will continue to be our HVAC contractor now.
Review from Yelp
Matt a.
Our air conditioner stopped working in the middle of the night. We called Perfect Star and they had a technician at the house by 12:30 with the air conditioner diagnosed and up and running within the hour. It was really appreciated since today is going to be 106 degrees. Our technician, Ray, was friendly, knowledgeable and efficient. He also gave me some tips to keep the AC running efficiently. I also appreciate companies that wear booties over their shoes in the house. I highly recommend Perfect Star. Thanks Ray!
Review from Google
Jason H.
This has been one of the most unprofessional experiences I have ever encountered. I called on a Saturday morning and the gentlemen on the phone said they were booked and the earliest they could come out would be Sunday.. I said fine and then he proceeds to give me a time frame between 10am - 2pm. He stated that the technician would call you when he's on his way. The technician never showed up. I called at 2:30 and the same gentlemen I spoke with the day before said I don't know what happened, let me call the driver and I'll call you back. I never received a call updating me as to where the driver/technician was or if he was coming. I called again and the gentlemen apologized and said " we just have been swamped I can get you in for Monday"
I would never use this company or refer this company to anyone. If you can't even honor your word as a company I can only imagine what type of work they do. Horrible Horrible Horrible Customer Service.
Review from Yelp
Davide P.
I have ignored my heating and air conditioning since moving in 5 years ago and while nothing seemed wrong I figured it was time to find out how the system was doing. Daniel came out as scheduled and spent enough time on an initial visit to properly assess our system and give us detailed information on how the system works, expected service life, and recommended maintenance and when to replace it.
He could have taken us for an expensive ride instead he replaced targeted worn parts and gave us a realistic estimate on when system replacement would be needed. Couldn't ask for more professional, honest, and customized service experience. We are members now and feel safe that we are now going to have a reliable system going into another hot summer!
Highly recommend to our neighbors in the hot inland valleys!
Review from Yelp
Claudia S.
Alfredo was wonderful. Explained everything to us, got us the best cost and stayed until everything was working properly as well as cleaning up everything in the garage. Installation of new furnace and air conditioner! Very nice person! Thank you Ray and Alfredo Alanis!!!
Review from Yelp
Apr 09, 2026