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PlumbSmart Plumbing Heating and Air
Home Care & Success Stories
PlumbSmart Plumbing Heating and Air
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Jean W.
Pumsmart arrives on time and the employees are very nice and considerate. They do a thorough job. I have used them twice and have been very happy.
Review from Google
Nicholas E.
My technician was professional and gave me a couple different less expensive options. He did high quality work.
Review from Google
Thomas B.
Mike did a fantastic job changing out our water heater. Updated the plumbing going to the tank and made sure everything was satisfactory. Was kept updated on when he would arrive too.
Review from Google
Rachel O.
UPDATE: 6 MONTHS LATER! MY HOUSE IS STILL WRECKED. I FOUND OUT THAT THEY DIDN'T EVEN NEED TO PUT IN A MINI SPLIT IN ONE ROOM. THEY LIED ABOUT THE AC NOT WORKING (I FOUND OUT LATER). I WAS IN ANOTHER STATE WHEN THEY DID THE INSPECTION FOR ME, BEFORE I BOUGHT MY HOUSE. ****YOU ONLY GOT YOUR PERMIT BECAUSE THE CITY OF MESA MADE YOU GET THEM. I SAW THE REPORTS FROM THE CITY OF MESA, SO DON'T TRY TO COME ON HERE AND MAKE UP A BUNCH OF UNTRUE THINGS TO MAKE YOURSELF LOOK GOOD. I'LL GLADLY SHOW ANYBODY THOSE RECORDS. YOU DOUBLE CHARGED ME FOR THE TANKLESS WATER HEATER. YOU HAD UNLICENSED ELECTRICIANS, WORK ON MY HOME. YOU DID A LEGAL ELECTRICAL WORK IN MY PANEL. MAKING THE MINI SPLITS RUN 110/220 VOLT. RUINING THE UNITS, BUT REFUSING TO GIVE ME A NEW ONES. SEE NEWW PICTURE. YOU MOVED MY ENTIRE SINK JUST TO PUT YOUR PRODUCT THERE WITHOUT ASKING. INSTEAD OF RUNNING YOUR OWN LINE TO THE MINI SPLIT, YOU TAPPED INTO MINE EVEN THOUGH YOU CHARGED ME TO RUN YOUR OWN LINE PER THE CONTRACT. YOU LEFT HOLES IN MY WALLS. YOU KILLED OUTLETS, INCLUDING ALL THE POWER TO MY GARAGE. YOU REFUSED TO PAY FOR THAT BILL, ONLY HALF. THEN, YOU SWITCH THE BOXES ON FAUCET HEAD, NOT ALLOWING ME TO GET THAT REFUND. I COULD GO ON AND ON. DID YOU LET EVERYBODY KNOW THAT I HAD A HEART ATTACK? AND SEVERAL ANXIETY ATTACKS? BECAUSE ALL YOU GUYS DO IS TRY TO SCAM. I HAD TO GIVE YOU THE CORRECT SERIAL NUMBERS OFF OF YOUR OWN PRODUCTS BECAUSE YOU KEPT ON SENDING ME THE WRONG INFORMATION AND LIED ABOUT REBATES AMOUNTS. THEN YOU FILLED-OUT THE WRONG INFORMATION FOR THE REBATES AND THE CHECKS CAME IN THE OLD OWNER'S NAMES. I COULD SIT HERE AND GO ON AND ON FOR DAYS ON ALL OF THE STUFF THAT YOU HAVE PUT US THROUGH. ALL YOUR FALSE PROMISES. NOW THAT THE ROC IS INVOLVED, YOU WILL HAVE TO FIX EVERYTHING AND EVERYTHING THAT YOU DON'T FIX AND WHAT I CAN'T GET FROM THE RECOVERY FUND, I'LL SADLY HAVE TO GET IT FROM YOU THE HARD WAY. YOU KNOW WHAT YOU OWE ME AND YOU KNOW WHAT YOU HAVE DONE.<br>WARNING!!!!!!<br>IF YOU HAD WORK DONE BY THESE PEOPLE, YOU MIGHT WANT TO CHECK WITH THE CITY TO SEE IF THEY GOT A PERMIT FOR THE WORK THEY DID.<br>DO NOT HIRE THIS COMPANY!!! THESE PEOPLE DO NOT DO PROFESSIONAL WORK. THEY DO NOT STAND BEHIND THEIR WORK. THEY DON'T CALL YOU BACK TO FIX THE PROBLEM. THEY CUT WIRES AND THEN MAKE IT YOUR PROBLEM TO FIX. THEY LEAVE HOLES IN YOUR WALL WITHOUT PATCHING THEM. They built out the tankless water heater before even asking. And now I can't put my wall back up and all of my air conditioning is flowing outside. THEY'RE DIRTY AND DON'T CLEAN UP AFTER THEMSELVES. ONE OF THE WORKERS WAS EVEN VAPING, AS HE WAS WORKING WALKING ALL OVER MY PROPERTY. THEY DIDN'T GET A PERMIT FOR THE TANKLESS WATER HEATER. THEY WIRED ONE OF MY MINI SPLITS ILLEGALLY. I'M NOW HAVING TO GO TAKE ALL OF THIS INFORMATION DOWN TO THE CITY OF MESA AND MAKE A COMPLAINT WITH THE ROC, JUST TO GET THE PROBLEM FIXED. THIS HAS LITERALLY BEEN A NIGHTMARE EXPERIENCE AND HAS NEGATIVELY IMPACTED MY HEALTH, WHICH THEY WERE QUITE AWARE OF.
Review from Google
Nina H.
Very dependable nice technician. He worked overtime to get the job done even though it was Halloween and he had children to take out trick or treating.
Review from Google
Armando L.
Initial quote for a 3 hour job was $2000 for labor alone (parts covered by warranty). Talked them down to $1600. Still overpriced. They will authorize your warranty parts delivered to their business without asking you, it’s a cheap tactic to lock you in.<br><br>Ignore the fake reviews from everyone on here, these guys are not your fiends.
Review from Google
May 16, 2026