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PlumbSmart Plumbing Heating and Air
Home Care & Success Stories
PlumbSmart Plumbing Heating and Air
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Ron G.
Thomas, the AC Technician, was professional, friendly, personable, knowledgeable, and detailed. He arrived at the scheduled time. He explained my options, informed me of the price of each service I was considering.
It was a very pleasant experience to be treated so nicely. Also, Thomas explained in detail what service he was going to start and complete.
I’m completely satisfied with his work performance and the entire company.
Secondly, the owners daughter called me to get my feedback the same day! She was truly amazing! I’ve never had a company call me to get a real-time evaluation of recent work done. Such a pleasant conversation. She really wanted to know how I felt about the work and the pricing. The call made me feel special!
I absolutely 💯 would recommend PlumbSmart for any plumbing, AC, or heating issue! A job well done!
Review from Google
D K.
Michael was 30 mins early, which was fine. He was knowledgeable and able to take care of all my part replacement on the spot. I have an old system that needs to last another season or two. He gave me 3 different options from most likely to fail. Not pushy, very friendly.
Very pleased I called them.
Review from Google
Caitlin M.
I needed a new AC unit before the summer heat hit, and after getting bids from 4 companies, I decided to go with PlumbSmart. They had the best prices and were so good about providing all the information I asked for without being pushy like so many other companies. They were able to get the work done within 10 days of providing the bid, which was considerably faster than some of the other companies. The 2 technicians, Julian and Travis, arrived right on time and were incredibly nice and professional and extremely thorough with their work. Before they left, they raked and swept the outdoor areas that they worked in and touched up the paint in the interior AC closet. I would highly, highly recommend using PlumbSmart.
Sandy R.
I was very impressed by Francisco. He went through every detail of the problem with me, explained what was required in order to repair the leak which was affecting my downstairs neighbor's unit. He went through all of the costs involved and presented them in a logical, straightforward manner. Very efficient and personable. I will definitely use PlumbSmart next time I have any plumbing or air conditioning issues.
Andy W.
I booked an appointment with plumbsmart for a tune up on my AC units several weeks ago. 4 days before my appointment they call me to tell me they will have to cancel my appointment because they had too many “high priority” calls they had to take care of and wouldn’t have time for mine. I explained that I had taken the day off work for this appointment and it was too for me to be added back on the schedule so I would now have to lose a day of pay. He apologized and offered to schedule me over 3 weeks out. He said he had a list of people he had to reschedule. If I had known they would do this I would have booked with a different company. You should warn your customers when they book that there is a possibility that they will get bumped for a “high priority” call and let us decide if we want to risk it. Let this be a warning that if you schedule routine maintenance with them, they will bump you if something better comes up - aka - a call that will be more profitable for them. It’s a shame this company doesn’t treat all of its customers as “high priority” customers. I have a total lack of respect for companies that play these games.
Review from Google
Gustav S.
Travis and Julian were very professional,knowledgeable, courteous and respectful. They showed up on time. They installed a complete A/C system and removed the old one in just one day. Anyone thinking of having this done, I suggest they get an estimate from PlumbSmart first. The price was very affordable and the value was excellent compared to the other four estimates we received. They are a very reputable company and have done several condominiums in our complex.
Review from Google
Review from Google
Review from Google
May 16, 2026