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PlumbSmart Plumbing Heating and Air
Home Care & Success Stories
PlumbSmart Plumbing Heating and Air
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Terrie G.
We’ve worked with PlumbSmart on several occasions. Recently, our 2nd AC unit went out and PlumbSmart was by far the lowest priced and offer the 5-ton Tran unit we wanted. The install team was Tech- Samuel and Lead-Michael. These two guys worked all day to remove our 24 year old unit from the attic that was I’m sure 115 degrees, to do the install of our new one. They were very polite and professional. They worked hard all day and didn’t leave until the house was cool again. They were very determined to cleanup everything before they left, even vacuum and sweep the stairs for me. I would recommend PlumbSmart anytime, especially Michael & Samuel. I’ve requested to have them come again anytime we need something done because they were so personable and eager to do the job right! I love working with this company and I’m sure you will to.
Review from Google
Ana A.
This is a mixed review as we had 2 people come out. The first guy was very nice and walked us through what he needed to do to change the shut off valve on the main water line into the house and gave us a quote on changing the water faucet to our washing machine as it was leaking. This repair was going to require cutting dry wall so we decided to delay it. We also asked about a water softener, but to his credit, he recommended that we contact PlumbSmart and ask for a quote from one of the guys that installs them. He was unable to shut the water off at the meter, but he called the City of Mesa to come out and replace the shut off valve at the meter because it was stuck and told us he would be back the next day to finish the job.
The city came out and turned the water off without any issue, so I called PlumbSmart and I thought the same guy would be coming out, but they sent Michael instead. Michael was clearly more knowledgeable and explained everything. He told us what the issue was with the washing machine faucet and thankfully, dry wall cutting is not needed to fix it. He walked through different scenarios for where to install the water softener and what would be required.
Both guys were polite and professional. PlumbSmart sent me a text with their names and I received a picture of Michael so I knew who would be knocking, which was comforting. My husband was home, but if I had been alone, it would have given me peace of mind. I will be asking for Michael specifically next time as he is a problem solver which makes all the difference.
Review from Google
Beth F.
Daniel was good at keeping me updated on the arrival time for the installation. Mike and Andrew came out yesterday to replace my AC (heat pump). They were great: informative and professional. They tested the system before they left to make sure it was running well and didn't leave until they were happy with its performance. They cleaned everything up very well before leaving. Very good experience!
Review from Google
Ed
Very responsive, fast, and professional company. Their electronic communication is amazing, and what one should expect in today's digital world. Tony, the plumber who did the work, displayed superior knowledge, confidence, and good and friendly customer service. He got the job done with mastery and top notch skill; this company has in him a asset. Without hesitation I highly recommend this business based on a five-star-plus service and customer experience.
Review from Google
Kris W.
Trent and Mike were my installation reps. Extremely knowledgeable, very hard working, diligent, focused on problem solving as needed. They did a great job, ran into a few unexpected obstacles, and figured out how to move forward.
In addition, very nice and professional!
They put in an incredibly long day, moved heavy units, did not rest or complain. Just got the job done!
Plumb smart is lucky to have these men as focused hard working employees.
Review from Google
Shar R.
5+++ stars. Excellent service. I called them 1st, then cancelled because I found a cheaper price (Reddi Services). The person who came out did not want to go onto the roof, started naming different prices to do the service (than the one quoted), Very unprofessional. I sent him on his way and called back PlumbSmart. They sent someone out (from Mesa to Glendale) the next day. I think his name was Mike. Oh my gosh, very professional, polite and a hard worker, went the extra mile. Had no problem pulling out his ladder and getting on the roof. He did an amazing job. I will call them back for whenever my air conditioner needs service. I will recommend and I will even try them for any plumbing issues that may arise. Good going PlumbSmart. Its hard to find such quality HONEST service these days, it seems.
Review from Google
May 16, 2026