Exceptional HVAC Service in Buda
Exceptional HVAC Service in Buda
At ProCure Heating & Air, we pride ourselves on delivering top-notch HVAC solutions that resonate with our commitment to quality and customer satisfaction. Recently, we had the privilege of working with Sandra Rivera, who turned to us following an unsettling experience with another HVAC company.
The Challenge: A Misdiagnosed Heating Issue
Sandra had been left stranded in the cold after a different technician incorrectly diagnosed her brand new heating unit. She initially paid a $49 service fee for what turned out to be a frustrating encounter, as the technician claimed that the heating element was to blame but didn’t seem to have a viable solution. With winter fast approaching, the last thing Sandra needed was to be without heat.
Feeling uncertain about the diagnosis, Sandra reached out to us for a second opinion. We immediately recognized her urgency and promised her a technician would visit her home at no charge to diagnose the problem accurately.
Our Approach: Thorough Diagnosis and Swift Action
Our team dispatched Jake, one of our skilled technicians, who arrived promptly to assess the situation. Understanding the potential risk of losing heat overnight, Jake conducted a comprehensive examination of Sandra's system. After carefully reviewing the setup and running diagnostic checks, he discovered that the real culprit was her thermostat, not the heating element.
This critical discovery not only spared Sandra from unnecessary repair costs but also allowed us to act quickly in resolving the issue before the freezing overnight temperatures hit. We swiftly addressed the thermostat problem and had her heating system functioning properly again.
> “Thank you ProCure and all their staff for helping me with my issue and getting my heat back on before the freezing temperatures hit the next morning. You have definitely gained a new customer.” – Sandra Rivera
The Outcomes: Restored Comfort and Trust
Thanks to Jake’s expertise and our team's dedication to ensuring home comfort, Sandra could enjoy a warm and cozy home once again. We were delighted to transform her frustrating situation into a success story that not only resolved her immediate heating concerns but also helped her gain renewed faith in HVAC services.
Why Choose ProCure Heating & Air?
At ProCure Heating & Air, we’re more than just technicians; we’re problem solvers committed to our community in Buda, TX. Our philosophy revolves around treating every customer with respect and providing accurate diagnoses to avoid unnecessary troubles and expenses.
If you find yourself facing HVAC challenges, don’t hesitate to reach out to our team. We are ready to bring our expertise to your home and ensure your system is functioning optimally.
For questions, service requests, or a free estimate, contact us today! Ensuring comfort is our priority, and we look forward to earning your trust just as we did with Sandra.
Jan 29, 2026
Swift AC Repair & Maintenance Magic
Swift AC Repair & Maintenance Magic
At ProCure Heating & Air, we pride ourselves on our commitment to quality HVAC services in Buda, TX. Recently, we had the privilege of helping Wade Stipp, who was facing significant challenges with his air conditioning system.
The Challenge: An Unreliable AC Unit
Wade contacted us after enduring five days without a functioning AC, which was particularly tough during the summer heat. Initially, another company, Ava's Air Conditioning and Heating, had repaired the unit. However, shortly after their work, the AC failed again, and they advised Wade that a new compressor was necessary, quoting him over $4700 for the replacement without even properly inspecting the unit during their second visit. Understandably frustrated, he reached out to us for a second opinion.
Our Solution: Rapid Response and Expert Diagnosis
Our team knew that swift action was needed. David, one of our experienced technicians, was dispatched to Wade's home within an hour. Upon arrival, David quickly assessed the situation. Using his expertise, he identified a faulty capacitor as the root of the problem.
> "David came out within an hour, quickly identified a bad capacitor and replaced it. Just as soon as the new capacitor was in, I felt cold air coming out of the vents, and our system has been working fine since the repair." - Wade Stipp
David's prompt and efficient repair not only resolved Wade's immediate discomfort but also restored his trust in HVAC professionals.
The Added Value: Comprehensive Maintenance Plan
After the successful repair, Wade was so impressed with our service that he decided to enroll in our maintenance plan for both his upstairs and downstairs AC units. This proactive approach ensures that his systems receive biannual check-ups, reducing the chances of unexpected breakdowns.
During a recent maintenance visit, David completed an extensive checklist that included:
- Thorough cleaning of both outside units
- Drain line maintenance to prevent clogs
- Airflow and coolant checks to ensure optimal performance
- Removal of a wasp nest and vines obstructing airflow
Wade was delighted by the level of detail we provided during this maintenance, stating:
> "I could not believe the amount of work he did... My outside units are pretty old, but now they look brand new!"
These efforts not only keep the systems running efficiently but also extend their lifespan.
Conclusion: Your Trusted HVAC Partner
Wade's experience is a testament to our dedication at ProCure Heating & Air. Our timely response, skilled diagnosis, and thorough maintenance not only address immediate HVAC issues but also provide our clients peace of mind in the long run.
If you're facing HVAC issues or are looking for a reliable maintenance plan, contact us today! Let our experienced team ensure your home remains a comfortable haven year-round.
Jan 29, 2026
Buda's A/C Rescue: A Happy Ending
Buda's A/C Rescue: A Happy Ending
At ProCure Heating & Air, we take pride in our commitment to customer satisfaction, and nothing brings us more joy than successfully resolving our clients' HVAC challenges. Recently, we had the pleasure of helping one of our valued customers, Phyllis Olds, who found herself in a tough situation when her air conditioning unit stopped cooling in the blistering heat of mid-July.
The Challenge
Phyllis reached out to us after her husband contacted another company regarding their Lennox air conditioner. They were told that the condenser was likely the issue and that they needed to consider purchasing a new unit, despite the fact that theirs was only five years old and still under warranty. This recommendation left them puzzled because they had already checked both the capacitor and condenser themselves, finding them functional.
Feeling uneasy about the diagnosis and potential expenses, Phyllis decided to search online for another option and discovered ProCure Heating & Air. With our outstanding reviews and reputation for trustworthiness, she gave us a call.
Our Quick Response
Upon contacting us, we wasted no time. Our dedicated team was dispatched to diagnose the issue. During our visit, we confirmed that both the capacitor and condenser were indeed in working order. However, we discovered the real problem: a leak in the coil that had left the unit devoid of coolant.
Understanding the urgency of the situation, we ordered the necessary coil from Lennox, verifying that it was under warranty since the unit was only five years old. Phyllis was relieved to hear that she would only need to cover labor and coolant costs.
Overcoming the Obstacles
However, the woes didn’t stop there. We informed Phyllis that the coil was on backorder with no expected delivery date in sight. Our office manager, Sarah, took it upon herself to advocate for our customer tirelessly. She made it her mission to call Lennox every few days to check on the status of the part, ensuring that Phyllis was never left in the dark about the situation.
> “She went way above and beyond. This young lady made it her personal responsibility to make sure we didn't suffer any longer than necessary,” Phyllis praised.
Sarah’s relentless pursuit paid off when, after numerous follow-ups, she was notified that a coil had arrived and was made available for our use. Phyllis couldn’t believe her luck!
The Successful Installation
Early one morning, our team returned to install the new coil and top off the coolant. We wanted to ensure that Phyllis and her family could once again enjoy a comfortable home. After completing the job, both Sarah and Kevin followed up with Phyllis to ensure everything was working perfectly.
Phyllis expressed her excitement and gratitude for our swift response and effectiveness. She mentioned how everyone else she had contacted couldn’t compare, and she felt fortunate to have chosen ProCure Heating & Air.
> “In all, we had called three companies that day. Pro-Cure was the best company we could have contacted,” Phyllis said. “This company sets the gold standard... Call them... it will be your lucky day!”
Conclusion
The transformation of Phyllis's HVAC experience underscores our dedication to quality service and commitment to our customers. Whether it's a hot July day or a chilly winter night, our team at ProCure Heating & Air is here to ensure your home remains a haven of comfort. If you're in Buda, TX, and face any HVAC challenges, contact us today; let us show you the ProCure difference.
Jan 29, 2026
