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Based in Austin, Radiant Plumbing, Air Conditioning, & Electrical has built a solid reputation as a full-service contractor specializing in HVAC, heating, plumbing, electrical work, and air conditioning solutions. With years of experience serving the greater Austin area, this dedicated provider combines technical expertise with a commitment to top-quality workmanship, ensuring every project is completed efficiently and to the highest standards. While our reviews reflect the positive feedback our customers have sharedāhighlighting our on-time service, expert troubleshooting, and friendly, professional approachāwe continuously strive to exceed...
Radiant Plumbing, Air Conditioning, & Electrical
Home Care & Success Stories
Radiant Plumbing, Air Conditioning, & Electrical
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Maria H.
My air stopped working in the heat of summer. Radiant came out very quickly and fix the problem. Would highly recommend them.
Review from Google
Ian L.
Javier Alcala was amazing. He came out on time, was very knowledgeable and all around just a pleaser to work with. Would recommend him for all your Radiant HVAC needs
Review from Google
Sarah A.
I called on Monday afternoon and was told a technician could come out the following morning. My husband took the day off work to be at the house. I received a text message from Aimee at 10am indicating someone would be at our house as early as 1:00. I received another text at 1:30 letting us know we were next on their schedule. Aimee then called me at 3:45 and said they werenāt going to have time to come out today and would need to reschedule. My husband lost an entire day of work. Iāve never had a company do something like this before. This was<br>wildly unprofessional and we wonāt be calling them again.
Review from Google
Deborah S.
We DO NOT recommend Radiant for plumbing. Here's our story:<br>Our plumbing issue started on Easter Sunday with a toilet that wouldn't flush. Radiant charged $3,794 to "fix" the problem. It was worse after they left.<br>Radiant kept giving grossly inflated estimates to replace iron pipes that did not need replacing yet. This led us to seek a personally recommended plumber. The new plumber fixed the problem for under $300. After we told them about our experience with Radiant, they suggested we report Radiant to The Better Business Bureau and the Texas State Association of Plumber Inspectors.If Radiant does not respond to our letter and request for a 50% refund we will be taking these steps.<br>We have had a LESS THAN SATISFACTORY EXPERIENCE with Radiant for the following reasons:<br>1) Wrongly diagnosing an obstruction, in the wrong line and recommending an unneeded and costly spot repair.<br>2) Not emailing invoices and receipts for estimates accepted and a $3, 794 payment made.<br>3) Not making a promised refund for overpayment.<br>4) Leaving us with a clogged drain after the picot and jetting and not inspecting the vertical pipe that turned out to be the source of the clog.<br>BE FOREWARNED!<br>6-10-25<br>**As you can see below and from Radiant's responses to us and other unhappy customers, they have a blanket "apology" statement. They have not contacted us regarding our review OR the email we sent asking for a partial refund.<br><br>***Update: I did revise our rating from one to two stars. This is why<br>We did send Radiant a letter explaining our grievances. They did respond and refunded us the amount requested. So they do have a compassionate customer service. *** OK
Review from Google
Laurie S.
Radiant Plumbing and Air Conditioning never fails to excel. Their process, precision and people make the difference between just competent and exceeding my expectations.<br><br>Recently, I woke up to a small puddle of water- drip from upstairs. Radiant to the rescue, and in short order- on time and on point. IMPORTANT: Every thing you read next happened in 2 1/2 days.<br><br>Anthony from plumbing came out. Although I needed service on things like line flushing and tankless water heater adjustments, plumbing itself was fine. But? Drips continuedā¦<br><br>Next was Sami-HVAC diagnostics and estimates. He gave me all information necessary, ranging from a āBandaidā approach to full replacement.<br><br>Jacob from sales, up to bat. Radiant is there to meet a customer where theyāre at, not force things in that your budget canāt handle. I chose full replacement after considering a bit of a fix to a system 5 years out of warranty.<br><br>Next day installation. Yes, all day. Renee was on point with Arturo at his side. They had the old system out just as the new equipment came onsite. The only issue was āwhereās the other damper hiding?ā. Renee found it, and careful placement of my unit now makes it a breeze for future techs to find when itās time for maintenance. Diligent, precise and excellent work. Carlos slipped in at some point to confirm all was well. Thanks!<br><br>By 6PM-ish, air was flowing and cooling my house fast. Thank goodness, since itās 100 degrees today.<br><br>My hatās off to all at Radiant, including Janis (Janice? iPhones not always the best translator) who helped me follow up on some paperwork.<br><br>I highly recommend the entire organization. Thanks folks!
Review from Google
Laurie S.
Radiant Plumbing and Air Conditioning never fails to excel. Their process, precision and people make the difference between just competent and exceeding my expectations.<br><br>Recently, I woke up to a small puddle of water- drip from upstairs. Radiant to the rescue, and in short order- on time and on point. IMPORTANT: Every thing you read next happened in 2 1/2 days.<br><br>Anthony from plumbing came out. Although I needed service on things like line flushing and tankless water heater adjustments, plumbing itself was fine. But? Drips continuedā¦<br><br>Next was Sami-HVAC diagnostics and estimates. He gave me all information necessary, ranging from a āBandaidā approach to full replacement.<br><br>Jacob from sales, up to bat. Radiant is there to meet a customer where theyāre at, not force things in that your budget canāt handle. I chose full replacement after considering a bit of a fix to a system 5 years out of warranty.<br><br>Next day installation. Yes, all day. Renee was on point with Arturo at his side. They had the old system out just as the new equipment came onsite. The only issue was āwhereās the other damper hiding?ā. Renee found it, and careful placement of my unit now makes it a breeze for future techs to find when itās time for maintenance. Diligent, precise and excellent work. Carlos slipped in at some point to confirm all was well. Thanks!<br><br>By 6PM-ish, air was flowing and cooling my house fast. Thank goodness, since itās 100 degrees today.<br><br>My hatās off to all at Radiant, including Janis (Janice? iPhones not always the best translator) who helped me follow up on some paperwork.<br><br>I highly recommend the entire organization. Thanks folks!
Review from Google
Feb 19, 2026
Feb 19, 2026