We had a new system installed over a year ago. Initially everything seemed great with the new system. In the process we had Radiant replace the boots on our vents that had some mold-like growth due to moisture in the old system. A year later we discovered that one of the boots was not properly installed. You can see that they didn’t even connect the duct to the register and it was opened to the attic.

Another issue we had was after having the new unit serviced by Radiant in the winter. As the weather started to warm up we found there was a day where the new unit was not keeping up. After Radiant came out the technician said the problem was that the furnace door was left open, presumably by the previous service technician. As a result the unit was pulling hot attic air into our inside air. On top of it we were even charged the inspection fee to fix their own mistake.

I would not recommend hiring Radiant for any HVAC work. Although they have been easy to deal with, the work is unprofessional and came with costly mistakes.

My family and I have used Radiant Plumbing & Air Conditioning for all of our plumbing needs in the past 9+ years. Everyone we have encountered with them have been very friendly, helpful and informative. They’ve done a great job with everything that we’ve had repaired and replaced, from a water heater, toilet, kitchen faucet and garbage disposal replacement and installation, to checking our gas line for leaks when we were concerned about a possible gas leak behind our stove. They repaired of our water main cutoff valve when it had a major leak, did a water pipe relocation behind our new toilet, and replaced our outdoor hose bib. Our plumbers Zak and Juan were very skilled and took care of everything we needed done. I feel confident recommending Radiant Plumbing & Air Conditioning to everyone.

My husband had to leave during the service and the gentleman remained respectful, informative and genuinely pleasant. David and his apprentice made sure to check other elements he was not required to based off our service request. His extra step and superb service make us happy to use Radiant in the future.

Radiant has impressed yet again. An AC drain had stopped up and because I'm paying for the yearly maintenance, they repaired the issue at no extra cost and were super friendly and helpful. Derek was my technician, did a great job! Customer service was 5 stars

We really appreciated the professionalism and competence of both David B. and Antonio. From the very beginning, we asked them to wear masks and they did so with much respect. They did a thorough review of our plumbing needs which was helpful to know where we stand.
We were needing 2 toilets installed. After the estimate we were surprised at how expensive it was. We had already gotten 2 other estimates which were $700 less than this estimate. So, even though we did not use Radiant’s installation services this time, I would still recommend these 2 plumbers because of David’s expertise and warmth and Antonio’s brute strength and communication skills. They went above and beyond and brought our new toilets into our house and put our old toilets outside. We are so grateful to them!!!

This company is highly efficient. They use a 24x7 call center to route customers to a dispatcher who then asks a few questions about what you need. After that, everything is automated with precision. You never get a ring-no-answer from Radiant. I got a next day appointment at 8am and the repair completed in an hour. My AC tech, John Murphy, figured out the problem in 5 minutes. I was advised on the estimated cost and asked for approval before work started. When completed I signed an electronic invoice, paid with a credit card, and got a copy of everything in email. Radiant has awesome business automation and they have excellent service people. They do a system check after a repair to make sure there isn't an undiagnosed problem that results in a callback. Radiant guarantees their work for 2 years and offers 2 free systems checks 6 months apart to further ensure problems with your AC don't surprise you later on. In the long run, preventive maintenance is more comfortable and less expensive than having your AC system fail mid-summer. But fortunately mine was fixed quick and I'm back in the cool. The charges were in line with my expectations for a break-fix call on a motor start capacitor. Radiant invoices parts only which makes the invoice simple, but we all know that is really parts plus labor and dispatch fee. It costs good money to license, train, equip, and pay the best people and it costs a bundle stocking all the parts you're going to need for a mobile repair service and transportation to your home isn't free. I won't divulge what I paid for this repair but I know what I could have bought the part for retail and how much time it would have taken me to do the work. But I'm not licensed to handle freon and I had a dentist appointment. Although it might sound strange when you hear me say it, I would rather get my teeth cleaned than fix my own AC outside in 103F weather. John was very sweaty when he left my home and it was only 9am. That would have been me. And then I would have paid Radiant to come by to check freon pressures and have a look at the whole system just in case. They did that for me as part of the service visit. It's like changing the oil in your car when you live in the suburbs. It's not worth the $20 I would have saved. So I put Radiant on my fridge for the next time I get my AC checked out for the summer.