My wife and I recently bought our new home and had the builders run a gas line to the patio for direct hookup to our outdoor griddle. I did a fair amount of research on how to uncap and connect the proper connector so I could hook up the griddle. It seemed like something that should be easy enough to do myself, but not having experience in doing so, plus the fact that it’s dealing with gas, I followed what many suggested and contacted a licensed professional. In fact, I contacted quite a few licensed professionals with no luck in getting anyone to come out and help. Most were either booked for the next two months, or charged extra due to our location (Dripping Springs). I was randomly following a Radiant van in traffic and figured I’d give them a call. Glad I did. They were very responsive, we’re able to schedule someone to come out a couple days later, and they had the lowest fee to come out. I scheduled a window for them to come out, and they were very communicative throughout. When Sean, the technician, arrived he was very friendly and professional. He explained exactly what was needed and outlined everything before starting. Once I agreed to the work to be done, he discovered that the adapter I had for the griddle didn’t fit properly with my gas stub. He went to Home Depot and got the right part and had me up and running in no time. I’m glad I called Radiant and will definitely keep them in mind if I need any plumbing or A/C services in the future.

My wife and I recently bought our new home and had the builders run a gas line to the patio for direct hookup to our outdoor griddle. I did a fair amount of research on how to uncap and connect the proper connector so I could hook up the griddle. It seemed like something that should be easy enough to do myself, but not having experience in doing so, plus the fact that it’s dealing with gas, I followed what many suggested and contacted a licensed professional. In fact, I contacted quite a few licensed professionals with no luck in getting anyone to come out and help. Most were either booked for the next two months, or charged extra due to our location (Dripping Springs). I was randomly following a Radiant van in traffic and figured I’d give them a call. Glad I did. They were very responsive, we’re able to schedule someone to come out a couple days later, and they had the lowest fee to come out. I scheduled a window for them to come out, and they were very communicative throughout. When Sean, the technician, arrived he was very friendly and professional. He explained exactly what was needed and outlined everything before starting. Once I agreed to the work to be done, he discovered that the adapter I had for the griddle didn’t fit properly with my gas stub. He went to Home Depot and got the right part and had me up and running in no time. I’m glad I called Radiant and will definitely keep them in mind if I need any plumbing or A/C services in the future.

May 20, 2022. Had another superb experience with Radiant staff. Jake Whitley helped us change all of our outdoor faucets. He did a great job and provided us with a great deal of useful information. Will definitely be using them again.

Fantastic experience with JR Hernandez and Radiant Plumbing today. Leaking pipe in the front yard fixed quickly, even with tree roots to deal with. JR was a pleasure to work with. Thank you.

Had a tankless water heater and booster pump put in to both save energy and solve our notoriously low water pressure. Steve did a great job helping us find the best solution for our home and on the installation. He was very professional and a joy to work with.

Couldn't be happier with the service I got with Radiant Plumbing. My home was located just outside their coverage area. A representative spoke with a manager and called me back and sent someone out anyway. That was great a great start to the service. It only got better when their employee John arrived. I had multiple issues I wanted looked at. John took his time addressing each and every one and what would be the best course of action. Made sure to get a quote together before doing anything and explained each and every thing with great knowledge. As a bonus he was awesome with my dogs who are always overwhelming to strangers and sat with me to go over quote while I fed my 9 month old. Truly unbelievable customer service and couldn't be happier with Radiant Plumbing as a whole.

Couldn't be happier with the service I got with Radiant Plumbing. My home was located just outside their coverage area. A representative spoke with a manager and called me back and sent someone out anyway. That was great a great start to the service. It only got better when their employee John arrived. I had multiple issues I wanted looked at. John took his time addressing each and every one and what would be the best course of action. Made sure to get a quote together before doing anything and explained each and every thing with great knowledge. As a bonus he was awesome with my dogs who are always overwhelming to strangers and sat with me to go over quote while I fed my 9 month old. Truly unbelievable customer service and couldn't be happier with Radiant Plumbing as a whole.