Recent review on 9/30/2021:
I am adding to this previous review a current review on my recent visit from Radiant. Great service as usual! Anthony was very professional and did a thorough evaluation of my issue. I appreciate their service and as a repeat customer, I will always rely on Radiant for any future issues. Thank you!

Previous review in Jan/Feb:
I want to thank Trevor for a job well done! Trevor went above and beyond to help me with my water heater issue today. When I woke up this morning, there was water running all over my water heater and out to my garage. I didn’t know what to do. I called three plumbers and only Radiant answered my call and sent Trevor right away. He called me on his way to my home to let me know he was on the way. He even attempted to walk me through figuring out how to shut off the water to reduce more damage. Soon as Trevor arrived, he brought calmness to the situation. He made me feel at ease and figured out a solution to the problem. The expansion tank had burst and caused all the damage. He worked with me all day and reached out to a mitigation team to assess the damage. They worked with my insurance to get the claim going as Trevor worked diligently to get a temporary water heater installed for me until the new water heater can be installed after the water damage is repaired (could be two weeks). He assured before he left that my daughter and I would have hot water during this interim period. Thank you Radiant for sending Trevor. He truly was an angel sent.

Recent review on 9/30/2021:
I am adding to this previous review a current review on my recent visit from Radiant. Great service as usual! Anthony was very professional and did a thorough evaluation of my issue. I appreciate their service and as a repeat customer, I will always rely on Radiant for any future issues. Thank you!

Previous review in Jan/Feb:
I want to thank Trevor for a job well done! Trevor went above and beyond to help me with my water heater issue today. When I woke up this morning, there was water running all over my water heater and out to my garage. I didn’t know what to do. I called three plumbers and only Radiant answered my call and sent Trevor right away. He called me on his way to my home to let me know he was on the way. He even attempted to walk me through figuring out how to shut off the water to reduce more damage. Soon as Trevor arrived, he brought calmness to the situation. He made me feel at ease and figured out a solution to the problem. The expansion tank had burst and caused all the damage. He worked with me all day and reached out to a mitigation team to assess the damage. They worked with my insurance to get the claim going as Trevor worked diligently to get a temporary water heater installed for me until the new water heater can be installed after the water damage is repaired (could be two weeks). He assured before he left that my daughter and I would have hot water during this interim period. Thank you Radiant for sending Trevor. He truly was an angel sent.

Our 20 year old system gave out so I called at around 3 pm and I was able to get a tech to come out that evening to take a look. He gave us a very thorough understanding of what was going on and the option to fix it but we had already been looking at replacing it so we decided it was time to bite the bullet. They worked with us and were able to give us plenty of options for install and once we picked we had the installers out the very next morning and the installer Rene was just as easy to work with and informative. They made sure to take the time to show me how the new thermostat works and where and how to change out filters or get to the emergency shutoff.

Less than 24 hours for an entirely new system. Very happy with the work of this team!

Our 20 year old system gave out so I called at around 3 pm and I was able to get a tech to come out that evening to take a look. He gave us a very thorough understanding of what was going on and the option to fix it but we had already been looking at replacing it so we decided it was time to bite the bullet. They worked with us and were able to give us plenty of options for install and once we picked we had the installers out the very next morning and the installer Rene was just as easy to work with and informative. They made sure to take the time to show me how the new thermostat works and where and how to change out filters or get to the emergency shutoff.

Less than 24 hours for an entirely new system. Very happy with the work of this team!

Our 20 year old system gave out so I called at around 3 pm and I was able to get a tech to come out that evening to take a look. He gave us a very thorough understanding of what was going on and the option to fix it but we had already been looking at replacing it so we decided it was time to bite the bullet. They worked with us and were able to give us plenty of options for install and once we picked we had the installers out the very next morning and the installer Rene was just as easy to work with and informative. They made sure to take the time to show me how the new thermostat works and where and how to change out filters or get to the emergency shutoff.

Less than 24 hours for an entirely new system. Very happy with the work of this team!