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Roto-Rooter Plumbing & Water Cleanup serves San Jose from its branch on Bernal Road, operating under California contractor license #806952 with A and C-36 plumbing classifications. The San Jose team handles drain, clog and emergency plumbing calls around the clock, every day of the year. Technicians clear slow and blocked drains, service sewer lines and track down and repair leaks, whether the source is known or hidden. Repair work also covers pipes, water heaters, garbage disposals and sump pumps for houses, condos, townhouses and businesses. When water gets where it should not, the branch also provides water damage cleanup. The branch se...
Roto-Rooter Plumbing & Water Cleanup
Home Care & Success Stories
Roto-Rooter Plumbing & Water Cleanup
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Becky P.
The plumber Gabriel came and gave us a price of $971 to clear the draining problem for one of our toilets. He told us someone who has a camera would come to check the sewage line is clear after his work the same night or next morning. And it is complimentary. And that was all fine. The problem was, we have to pay him without any warranty for his work at all even though we ended up paying him $1071 in total for his two hours of being at our house. And when the camera tech finally came and checked the sewage line, the line was not cleared around 25ft down. Luckily, the camera tech used his snake with camera on clear that blockage easily and all looked fine. But Gabriel and his supervisor Peter still said that they couldnāt give us any warranty for Gabrielās work because the small belly we have in the sewage which has been there for 30 years and had never caused us any problems. We think having the plumber and camera tech came separately and removed our toilet twice is just a scam to avoid giving warranty to the house owners on top of wasting our previous time. Or finding more jobs for their companies. Avoid this company if possible as it is not only expensive, but also not responsible.
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Home N.
We recently observed some sudden water leak in our laundry area and requested roto-rooters guys to come and help us. Arthur Radcliffe came in and assessed the situation and promptly had his crew set up mitigation barriers in the area. We also had a plumber from them that fixed what appeared to be the source of the water leak issue. The remaining work is still in progress, and I will update this review once the work is fully completed. So far we are very satisfied with them.
Review from Google
Home N.
We recently observed some sudden water leak in our laundry area and requested roto-rooters guys to come and help us. Arthur Radcliffe came in and assessed the situation and promptly had his crew set up mitigation barriers in the area. We also had a plumber from them that fixed what appeared to be the source of the water leak issue. The remaining work is still in progress, and I will update this review once the work is fully completed. So far we are very satisfied with them.
Review from Google
Ranvir S.
Alex Smith and the team from Roto-Rooter were excellent. They were able to schedule a same-day appointment. Alex came by and quickly diagnosed the issue with our sink. He went to get parts and did a thorough job with the repair. He also walked us through sink and pipe maintenance. Alex and Roto-Rooter were excellent!
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john v.
Alex Smith was my service tech. I found him to be very accommodating, knowledgeable, and extremely competent. His pleasant personality made for a very satisfying experience. On a scale of 1 to 5, with 5 being the highest, I give Alex a 5+.
Review from Google
john v.
Alex Smith was my service tech. I found him to be very accommodating, knowledgeable, and extremely competent. His pleasant personality made for a very satisfying experience. On a scale of 1 to 5, with 5 being the highest, I give Alex a 5+.
Review from Google
Apr 09, 2026