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Tracee H.
Needed a natural gas grill hooked up. Took a chance to call on Sunday and he was here within 2 hours!! Professional friendly and great job! Explained the breakdown of the fees (and there was no upcharge for sunday or showing up so quickly). kept his number as he will be the first I call for any other plumbing needs!!
Happy Customer
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Lauren E.
THE BEST!!!!!
I found South End Plumbing on Yelp and called because my garbage disposal had stopped working and my sink was getting backed up. Wayne answered my call at 6:30p and by 7:00p my disposal was working again...and the best part...it cost $0!!!! Wayne walked me patiently through every step of how to diagnose the problem and fix the disposal on my own all over the phone.
I highly recommend South End Plumbing and will definitely be going back.
Zara I.
Wayne was fantastic. My in sink erator was broken (or so I thought). Glass had accidentally gone down and gotten stuck. I called South End Plumbing to schedule someone to come. I got an answering machine and left a message. Wayne called back a few hours later and said he could try to help me over the phone for free! So he talked me through it (ended up buying an allen wrench from Homed Depot) and followed his advice. He even offered to come later in the evening if it didn't work. Wonderful and friendly service at no cost!
attila e.
Our water heater went just a week ago (last week of February, when it was super cold!), and it left our basement inundated! I called Wayne to see if he could replace our hot water heater that day. Thankfully, he said he could be there by 12pm, and he also offered the service of pumping the water out (for an additional fee). This was really helpful because another company told me they would not put in the water heater until I called yet another company to pump out the water from the basement. That would have left us without a water heater for 24+ hours! Wayne worked hard and got the job done by about 5pm. It was great to have hot water the same day. Extra props that he did all this on such a bitterly cold day!
We, Monique and Attila, highly recommend South End Plumbing!
Brian D.
Wayne is an all-star. I had an issue with the garbage disposal, described it to Wayne and he instantly knew what the problem was and helped me solve it in a matter of minutes. If you live in Boston and need a plumber, Wayne is your guy!
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Elizabeth L.
I called South End Plumbing to see if they could replace two water heaters in a 3-family building as soon as possible. I spoke to Patrick on the phone. I described the features that were important to me and he suggested one that I thought was great, exactly what I was looking for. They said they would be here by 6pm with two water heaters to install. They called at 5:50pm to say they were running late and would be there in an hour. They arrived at 7:30. Patrick was angry and said he should have charged me more. I showed him where the water heaters would go and he said he would do it, and it would be about three hours. The brand name on the water heater they brought in was not the brand name we had talked about on the phone. When we asked about that, they said they were honest plumbers and would not stand by and be called cheats, and they put the water heater back on the hand truck and started wheeling it away. I said tell me about this water heater -- maybe it has the features we discussed -- and I went to look at it but one of them stood between me and the water heater and said "you're not going to see any of the numbers on this thing" and they wheeled it out. On the way out they were rude to a neighbor who was just trying to get up the steps to his home. They both seemed very angry at me because they were here late in the evening, even though I only agreed to all the times they suggested. And nobody accused them of being cheats -- maybe the model they brought met all the requirements we discussed -- though I'd say it's kind of suspicious that they wouldn't even let me look at it after they had brought it into my basement.
Review from Google
Review from Google
Review from Google
Review from Google
May 16, 2026