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Stan's Heating, Air, Plumbing & Electrical
Home Care & Success Stories
Stan's Heating, Air, Plumbing & Electrical
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Hilary D.
I'm very impressed with Stan's fast service. Steve Garcia came out today to locate and fix a leak. He's very knowledgeable and helpful.
Review from Google
Mary K.
Update: September 2024
We had Adalbert Espino and his apprentice out to check our circuit breakers (electrical issue). They identified the problem, got the necessary parts, and completed the work quickly. They communicated well and were on time, helpful, and efficient. I've been very pleased with the Stan's services for HVAC, Plumbing, and now Electrical!
Update: May 2023
We had a clogged kitchen sink. There have been ongoing problems with the drainage and multiple needs for clearing over the 30 years. Ira recommended that he go behind the wall to more fully assess the problem. He installed new larger pipes and extended the vent. His apprentice, Brian, assisted. They were both friendly, efficient, and hard-working. We are now happy to have a free-flowing drain and upgraded plumbing! Ira was on-time and communicated well. We now have their maintenance service for plumbing, in addition to the Gold Service for HVAC.
Update: August 2022
We continue to use Stan's for our Gold Service Maintenance of Air and Heating units every six months, in addition to our plumbing needs. Nicholas was our technician for our August service. He was friendly and efficient and made sure that our AC unit was working well during this brutal August 2022 summer!
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2020 Plumbing repairs:
Justin of Stan's Heating, Air & Plumbing arrived early in the two hour appointment window. After I showed him the problems with two outdoor faucets, he conducted the work quickly and efficiently. When he was finished, he showed me the repairs and answered my questions. Justin was professional and friendly. We appreciated his great work!
And during the pandemic, I appreciated that he wore a mask and conducted the credit card transaction with no contact.
Review from Google
Josh L.
Stan's performed the HVAC scope for our remodel and we couldn't be more happy. Price and Shannon worked with us during design to remove basically all of the existing mechanical furdowns and relocate the unit to the attic. It was a lot of work up front and everything turned out great.
The installation crews are employees and not a third party sub. I believe this makes a huge difference in quality.
Pricing was competitive and they held the number.
Price Taggart's customer service was incredible.
I would highly recommend Stan's.
Review from Google
William H.
If you value businesses getting back to you in a timely manner, Stan’s is not for you. We were on a maintenance plan with Stan’s after having moved into our house and found that they were the preferred HVAC company for our neighborhood. Called to request service to add a vent to to a new mudroom we are installing. Company said someone would call. Waited 3 business days and did not hear anything. So I called again and was told someone would call. No apology just someone would call. They must be so busy that they do not need new business. So, I ended our maintenance plan and am now on a search for a new HVAC company. Really disappointed that in 2024, companies have lost the professionalism and curtesy so call back in a reasonable time. I am in the sales industry myself and would never think to not call an existing client or prospect back in a timely manner…….. no excuse. They lost me and everyone I know as a customer moving forward.
Review from Google
Sandra F.
I had to purchase a new AC unit back in August, 2015, and have been a loyal customer of Austin Star Heating and Air (the installer) since that time...being thoroughly satisfied with the service they provided me. I was recently informed that Austin Star no longer conducts general maintenance checks on residential AC/HVAC units. Jon, the owner of Austin Star, recommended Stan's to me, and I decided to take a chance on this company. Goodness, I'm so glad I did.
Surprise #1: I called Stan's on Tuesday morning, September 3rd, to schedule my first appointment...and had one made for me for today, September 4th...between 9am and 1pm. That was less than 24 hours from my initial call.
Surprise #2: I received a text message right at 8am this morning...alerting me that my tech, Christian Lumbreras, was on his way. Five minutes later, my doorbell rang...Christian had arrived.
Surprise #3: The interaction I received from Christian was not that of a service tech with a customer. It was more of a service tech with a new friend. Christian was willing to answer all my questions without acting like it was an inconvenience. He explained his "findings" in a way I could understand...allowing me to respond accordingly, with confidence that I was doing the right thing.
I certainly look forward to a continued relationship with Stan's ...not only for my AC/HVAC needs, but for any electrical and/or plumbing needs I might have in the future.
Review from Google
Olga B.
Very unprofessional Appointment was scheduled between 9 a.m. and 1 p.m
When I called at 8 35 to confirm I was told to wait for an 1 hour because I was suppose to be 2 nd in line.
Then at 10 40 a.m I received same answer .At 1 08 p.m I called again and no one knows when technician will come.
No timing frame .no apologies.
Very poor service.
And again problems.
Brian manager of the plumbing department was notified to call and discuss the problem, but he is too busy to be professional and return calls and I have to stay on the phone for hours and deal with phone operators, who are absolutely do not know anything.
Review from Google
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Based in Austin, TX, Stan's Heating, Air, Plumbing & Electrical offers an unmatched range of home service solutions for residents who demand quality and reliability. Specializing in everything from HVAC installation and repair to plumbing inspections and electrical panel upgrades, this team is equipped to tackle both routine maintenance and unexpected emergencies. Their comprehensive expertise also extends to specialty services such as water heater installations, sump pump repairs and installations, faucet and shower repairs, generator services, and even electric vehicle charging station installations. While our recent customer feedback is r...