Transformative Skylight Installation
Transformative Skylight Installation
At Storm Guard Roofing of Austin, we're proud of our reputation as the go-to roofing experts in the Austin community. Recently, we completed an exciting project that highlights our commitment to quality service and customer satisfaction—installing a skylight for a delighted customer.
Before the Transformation
Our client, Ed Hanson, and his wife reached out to us with the vision of brightening their home with a skylight. They wanted to enhance their living space and let in natural light. However, they faced significant challenges with shipping delays from North Carolina, where their chosen Velux skylight originated. The shipping company was handling the merchandise poorly, leading to multiple attempts to deliver the skylight without damage. Understandably, this left Ed feeling frustrated and anxious about their upcoming roof installation and the potential need to reschedule.
Our Solution
When Ed contacted our team, we quickly understood the urgency of the situation. Our representative, David Crawley, took the lead to ensure the installation could proceed as planned without further delay.
David orchestrated a temporary solution—he installed a temporary skylight while we awaited the arrival of the permanent fixture. This quick-thinking approach allowed us to maintain the installation schedule of the new roof without a hitch.
Once the permanent skylight finally arrived, our team was ready. We switched it out swiftly, ensuring that the installation was seamless and hassle-free.
After the Transformation
The newly installed skylight turned out beautifully, much to the delight of Ed and his wife. Our attention to detail and proactive troubleshooting skills not only alleviated their concerns but also transformed their home into a space filled with natural light.
Ed shared his experience in a glowing review:
> "I would absolutely recommend Storm Guard as a first choice for skylight installation. [...] David handled me like a professional and his crew did a fantastic job. Good job Storm Guard and keep up the great work!"
This reflection underscores the importance of not just the product we deliver, but the exceptional customer service and support we provide throughout the process.
Conclusion
At Storm Guard Roofing of Austin, we pride ourselves on our ability to navigate challenges and provide our clients with effective solutions, ensuring that their projects aren't just completed but are completed with excellence. Whether you're considering skylight installation, roof replacement, or any other roofing services, you can trust our dedicated team to deliver exceptional results.
If you're inspired to transform your space with our expert services, contact us today to discuss your project!
Jan 29, 2026
Transforming a Leaky Roof in Austin
Transforming a Leaky Roof in Austin
At Storm Guard Roofing of Austin, we understand that a well-maintained roof is crucial for the safety and comfort of your home. Recently, we received a call from a homeowner who experienced a frustrating leak during heavy rainfall. This was their story.
The Challenge: A Persistent Leak
On July 4, 2025, our client found themselves dealing with a leak through their bathroom light fixture after a significant downpour. This incident prompted them to seek immediate assistance, and after reviewing several options, they chose us based on our stellar customer reviews on Thumbtack.
Upon arrival at their Austin home, our team member Jason conducted a thorough inspection of the roof and attic. He identified that the air tube near the leaking light was rotting, which was the primary cause of the leak. In addition to addressing the immediate concern, Jason took the time to point out other potential issues, including significant hail damage to the roof and surrounding structures, which warranted the consideration of a complete roof replacement.
Our Plan of Action
Armed with a clear understanding of our client's needs, we provided a comprehensive quote to replace the seals around the air tubes. Given the condition of their roof, we recommended they consider a full replacement due to its age and the extent of previous damage.
The homeowners, after deliberating and receiving a competitive quote from another reputable company, decided to move forward with us, encouraged by our attention to detail and the thoroughness of our inspection.
The Transformation Process
Once the decision was made, we began the roof replacement process efficiently. Our project manager, David, maintained open communication with the homeowners throughout each phase, ensuring they remained informed about progress and next steps.
We also took a proactive approach by cleaning up roofing debris and inspecting adjacent areas to ensure a tidy job site. The homeowners selected upgraded roofing materials for their installation, allowing for not just practicality but also improved aesthetic appeal.
Additionally, Jason accompanied the insurance inspector, which provided peace of mind to the homeowners that everything would be handled smoothly. It’s this level of care and customer service that sets us apart in the Austin roofing industry.
The Result: A Secure and Stylish Roof
The end result was a beautifully installed roof that not only resolved the leak issue but also enhanced the overall look of the home. The homeowners noted their satisfaction with the entire process.
> “I had a good experience. The roof installation went smoothly, and everything was communicated well,” said the happy homeowner.
Even after the project was completed, we continued to assist with concerns related to their insurance payments, showcasing our dedication to client satisfaction.
Conclusion
At Storm Guard Roofing of Austin, we're proud to transform homes and provide durable roofing solutions that our clients can rely on. If you're facing roofing issues or considering a roof replacement, we're here to help. Contact us today to discover how we can enhance your home's safety and curb appeal!
Jan 29, 2026
Roof Replacement Success in Austin
Transforming a Roof in Austin: A Success Story
At Storm Guard Roofing of Austin, we take pride in our commitment to quality and customer satisfaction. So when Melissa Kelly reached out to us about a serious leak in her bathroom, we knew we had to act quickly. The incident happened during heavy rains on July 4, 2025, when a leak from the ceiling light became apparent. Understanding the urgency, we immediately scheduled a visit to assess the situation and provide the needed solutions.
The Challenge: Identifying the Leak
Upon arriving at Melissa's home, our team, led by Jason, conducted a thorough inspection of the roof and attic. The source of the leak was traced to a rotting air tube seal that was allowing water to seep into the light fixture. Jason also noted the considerable hail damage around the property, including the roof, fence, and gutters, which demanded a closer examination. This initial assessment was essential, as it set the tone for our recommendations.
> "I am very happy with Storm Guard. Jason came out and checked out my entire roof... he gave my husband and I a quote to replace the seals around the air tubes on my roof, which were rotting." - Melissa Kelly
Moreover, Jason's attention to detail extended beyond immediate repairs; he highlighted the importance of considering a full roof replacement, given its age and condition.
Our Comprehensive Approach
After discussing the options with Melissa and her husband, they decided to proceed with the roof replacement. We believe in collaborative planning, which is why we took the time to explore various roofing material options with them. Ultimately, they chose an upgraded roofing material that would not only enhance the aesthetic appeal of their home but also provide superior protection.
The project manager, David, played a crucial role in keeping communication open throughout the entire process. He regularly updated Melissa about the project's progress, ensuring that any concerns were promptly addressed.
The Transformation: A New Roof
Once the roof replacement commenced, our experienced team worked diligently to ensure everything went smoothly. Our process includes:
- Thorough Installation: Experts from our crew carefully installed the new roofing material, following best practices to ensure longevity and durability.
- Site Clean-up: We understand how important it is to leave a workspace tidy. David made sure to pick up nails and debris from both Melissa’s property and her neighbor's yard.
- Direct Insurance Interaction: To make things easier for Melissa, Jason accompanied the insurance inspector to ensure a seamless inspection process.
Despite a hiccup with the insurance checks early on, Jason’s understanding and support helped to resolve the situation quickly, allowing Melissa to feel at ease throughout the entire process.
The Final Result
The result of our efforts was not only a brand-new roof that Melissa and her family could depend upon, but also an overall boost in the home's value and aesthetic appeal. After everything was completed, we received enthusiastic feedback from Melissa that illustrated her satisfaction with our work:
> "The picking of the roofing material and the install of the roof went smoothly... Everything went smoothly after that you can make payments online on their website." - Melissa Kelly
Conclusion: A Job Well Done
This project is a testament to our dedication to providing exceptional roofing services to the Austin community. We’re thrilled to have been able to assist Melissa and her family in overcoming their roofing challenges. At Storm Guard Roofing, we believe in not just improving homes but also building trust and lasting relationships with our customers.
If you’re facing roofing issues or considering a roof replacement, contact us today. Our team is ready to provide you with the care and expertise you deserve!
Jan 29, 2026
