SUPER EFFICIENT HEATING COOLING AND HOME SERVICES's reply
Thank you for the great review.

I was out of town while this install was completed but he made sure to keep me in the loop every step of the way. I felt reassured that the job was being taken care of because of his professionalism and transparency with what the job entailed. Thanks so much!

Knowledgeable and reasonably priced. If you want someone fair, that will be honest and fair, Efficient is the way to go!

This will be an excellent review.

I found Jeff on Thumbtack back in June while my wife and I were house-shopping. Our home inspector recommended having an HVAC pro check out the HVAC system. I put in requests on Thumbtack, and Jeff was one of the first to respond. His answer was real, not just a brush-off.

When I talked to him and told him what was going on, he jumped on it and went to the house to take a look. Didn't even make me meet him there, just took it upon himself to check it out and even take photos and send them to me, showing me what he found! He wrote up an estimate, which we were then able to use--supported by the photos--during the negotiation for our house.

I offered to pay him for that visit, and all he asked was a nice word posted online. He didn't even care if I used his services or not, he just wanted me to have good information.

Next, we bought the house. It came with a home warranty, and we were not sure if the warranty provider would let us use Jeff. We went back and forth with the warranty people for a while, and they would only use their contractors. However, Jeff stayed in touch with us throughout and answered our questions and helped clarify what other contractors were telling us. This took almost 4 months. I felt like I really had a friend in the HVAC business, like I could call and he would answer or call me back.

So after the months of haggling with the warranty place, they ultimately decided they would not cover the HVAC. And actually I am glad they did not, because the technician they sent to check out the unit was not so into his job. We were going to just heat with kerosene this winter and get a new unit in the spring. But after a couple cold nights (that weren't even that cold), we called Jeff. He always answers when he can, and this was like 7 or 8pm. We explained what happened, and he was more than happy to help us out. He came again to the house because we wanted an opinion on the condition of the ductwork. He takes the time to explain things and is just generally a helpful guy.

So I think this was Thursday night that we called him. Today is Monday, and our new HVAC is installed. Both he and the gentleman who came with him were nice guys, fun to hang out with and didn't mind me asking questions during the install.

He also warranted his labor for 2 years, and his prices are very competetive. We had quotes from a major local company that were more than double what he told us. I'm sure they would have done a fine job, but with Jeff I felt like he cared about us and is still excited about doing a good job. He recommended a company he used for financing, and they also did a great and fast job. Pain-free, hassle-free.

This was the experience I had with Jeff Beck and if I ever need anything else heated or cooled I will be calling him.

This is the second time Jeff has done something for me and he's a true pro. He saved me $400 on a repair and I'll be using him for all my heating and cooling needs in the future.

He responded very quickly and did a great job. He explained everything very well and was very timely and professional.