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TruTec Electric
Home Care & Success Stories
TruTec Electric
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TruTec Electric is your trusted local electrical expert proudly serving Austin, TX. Specializing in a full range of electrical servicesāfrom expert generator repair and installation to comprehensive electric inspections and precise light fixture installation and repairāwe are committed to ensuring your home or business runs safely and efficiently. Although detailed customer feedback isnāt provided here, our longstanding reputation in the community stands as a testament to our dedication, quality workmanship, and responsible service. At TruTec Electric, we understand that every electrical project is critical to your daily routine and safety. ...
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Nicole B.
Gabe, Addan and Israel were great. They were very professional and personal. Highly recommend
Review from Google
Julia M.
Great service<br>Professional Services<br>Efficient Customer Service
Review from Google
ZeiglerFam
I want to start by saying this review was originally going to be a 1āstar rating. The initial walkthrough from TruTec was outstandingāthorough, informative, and far better than the two other companies we received estimates from. We had just purchased new kitchen appliances and needed updated wiring, especially since the previous homeowner had done some very ācreativeā engineering. TruTec earned our business because their walkthrough was detailed and honest, without the pushy upselling we experienced elsewhere.<br>The issues began once the actual work started. The indoor work was solid, but the outdoor work was not up to standard. Wires were left hanging after capping the gas and water lines, and existing wiring was pulled to create slack for a new line. I took photos and contacted the company. After some discussion, the original electrician who gave us the quote, returned to review the situation.<br>He immediately agreed the work done outside wasnāt acceptable and took full responsibility to fix it all. He redid everything, cleaned up the line runs, and corrected the exposed wiring (even though it wasnāt live). He handled it professionally and without argument, which I truly appreciated. He also gave some great advice of how to manage the work we want to do without breaking the bank.<br>Because of his integrity and craftsmanship, my review went from 1 star to 5 stars. He was fantastic, and I will absolutely request him again for future upgrades to our home. He deserves the 5 stars for all he did in making things right.
Rasputin
Advisor scheduled a job to install an EV charger, without doing a load assessment. Turns out that the EV charger would have put me way over the allowed load. He also charged me $40 for this.
Review from Google
Lily C.
Leaving this review to steer people far away from this business. They market themselves as honest, local professionals, but my experience was the complete opposite. What I got was unbelievable pricing, sloppy workmanship, and a crew that seemed far more interested in hanging around than doing quality electrical work.<br><br>Isaiah shows up with the smiles, charm, and āweāll take care of youā attitude that makes you feel like youāre in good hands ā right up until the quote comes back and nearly makes you choke. Then Gabe and Hector show up: young, inexperienced, and being marketed and billed like master electricians despite work that was anything but professional.<br><br>I paid over $15,000 for what should have been straightforward electrical work. About $4000 of that was supposedly for breaker and code-related upgrades. They swapped switches around, left without relabeling a single breaker, and I later discovered my refrigerator and a bathroom outlet were tied into the same circuit ā an actual code violation and potential safety issue.<br><br>This review is being written AFTER three additional service calls to address problems caused by their previous work. Every time I thought the issues were finally resolved, something else surfaced. Iāve now found ANOTHER dead outlet in my home. At this point, I have zero confidence in the quality or safety of anything they touched.<br><br>To make matters worse, the crew spent more time joking around, watching anime, and shocking themselves than demonstrating any level of craftsmanship that justifies these prices.<br><br>When I called to explain that I felt completely taken advantage of, Cole, the customer service manager, apologized and promised theyād come make things right. Instead, they showed up with another estimate and offered me 15% off as an āapology.ā After spending $15,000, the fixes should have been handled free of charge.<br><br>The final insult: they quoted me $250 PER smoke detector to reinstall them ā over $1,200 total for the house. I bought a six-pack of top-rated detectors myself and installed every single one for around $250 total.<br><br>This company hides behind the āyoung and localā image to make homeowners think theyāre getting honesty and care instead of dealing with a big corporate chain. In reality, it felt like a wolf in sheepās clothing. I couldnāt be more disappointed with the experience, and Iāll be filing a formal complaint with the Texas Department of Licensing and Regulation.<br><br>Iāve included an image of the breaker box they supposedly updated and brought up to code for reference. And yes, I paid for this. Sad I know. Donāt make the same mistake I did and stay far, far away.
donna s.
Nikolai was great he made my worries disappear job well done
Review from Google
Review from Google
Review from Google
Jan 29, 2026
Jan 29, 2026