Loading...
Loading...
Cancel anytime
Cancel anytime
ABC Home & Commercial Services provides handyman repairs and home maintenance for residential and commercial customers in Austin and nearby Central Texas communities. The Austin team handles scheduled repair lists as well as larger home-repair requests, with estimates arranged according to each projectās scope. Its carpentry and wood-repair work includes fascia, soffit, trim, deck, fence, and interior-molding repairs. For walls and ceilings, the team offers drywall patching, sanding, and paint touch-ups, along with interior and exterior painting, popcorn-ceiling removal, and accent-wall work. Home-maintenance and installation tasks include ...
ABC Home & Commercial Services
Home Care & Success Stories
ABC Home & Commercial Services
Cancel anytime
Liu C.
I wish I had taken a look at Yelp before going with this company. The other reviews have said everything that needs to be said. It's been many months since our family hired ABC, and I'm only just getting around to writing this review. I have no interest in being contacted by them or working out any kind of deal. This review stays. The management here has some serious problems. The receptionist at the front was exceedingly rude and as others have mentioned, getting them to show up on time is impossible.
The HVAC team showed up about an hour late, after rescheduling several times. Each time was last-minute and completely unexpected. It does seem like there's this bizarre disconnect between the different departments. I don't know who goofed everything up (or how many people did), all I know is that within 1 week our AC was broken again and we had to have a different company come out to fix it. Again I have no interest in a refund or anything of that sort, I just want other Yelpers to know what they are signing up for.
Review from Yelp
Nicholas P.
I can not give enough stars to Brandon Hall with ABC. We had an electrical problem in our house on 2 separate plugs that showed an open ground. We were just about to go to close when this issue came up. I call ABC and they were able to schedule in a time that I was available to be home. Brandon showed up and was very nice from the start. I showed him the 2 plugs in question that the home inspection had found. One plug, located on the back porch was found to just be wired wrong. Brandon re-wired the plug and then moved to the next one in the bathroom upstairs. This one was a little more in-depth. Not sure the full details but I know Brandon was in the attic sweating like no other. It was around 99 outside, so I'm sure the attic was a cool 120 or better. Anyway, he was able to fix the problem and was never rude, and did not complain about the attic or the heat. I highly recommend ABC for any of their services. They are very professional and not at all hard on the pocket book. Also. If you need electrical work done and use ABC, ask for Brandon Hall. You won't be disappointed.
Review from Yelp
Julian P.
Where to start? I was called to set up a pest related appointment, apparently my landlord gave them both mine and my roommate's phone number. They called me saying they needed to set a time, and left a number. I called the number left on the voicemail, and with no warning it was apparently the parent company's number and not the pest control specifically, thus after 10 minutes of me insisting they had called me, and that my landlord and address had an account or something to that nature, and her (she was nice at least) saying they had no such record, it finally came out that it was simply not the correct phone number for pest control. She gave me the right one and I called back. Made an appointment and a followup time, seemed good to go.
But no, in fact they had called both of us and set up several conflicting times to come, and in end they showed up at NONE of those times but at some other time entirely. Then, in full disturbance of our days and after forcing one of us to come home from work, they took no information from us and set something up under the house to check on in a few days, no idea what it was. They came back I'm not sure when, it was also at an unscheduled time, and presumably took what they had set up or something. They never spoke to us and we never heard from them again. THERE ARE STILL RODENTS IN OUR WALLS. Thanks for ALL the help. Could not be more miffed by such a "company."
Review from Yelp
Tony A.
We recently had ABC install a tankless water heater, I water softener, and a tank water heater. Paul initially came by and shared the options that would meet our needs, explained pros and cons, and answered all our questions. Their pricing was fair, and Paul explained all aspects of the costs clearly. Miguel was in charge of the installation and was terrific. The team was thorough, neat, and clean. Miguel explained all the features clearly, and the install for the 3 units went perfectly. The entire ABC team was professional and we were very satisfied. Thank you!
Review from Yelp
D C.
Blake has recently been to my house twice - first for the a/c and then the heater. Blake is very conscientious about costs and was a pleasure to deal with too! I will request him from now on!
Review from Yelp
Sarah D.
***Edit #2: Manager Jesse A. came today to retreat. He provided great service, gave me his direct phone number to call him in the future for scheduling or any issues, and apologized for the previous issues. Updating to four stars from two.
***Edit #1: received a nice call from manager Brian K. who apologized profusely for the fake survey and the lack of responsiveness. We scheduled a time for a supervisor to visit and try to "earn back my business." Updating to two stars from one.
***Initial review: We scheduled an initial pest control visit and paid a crazy amount ($175.37) then agreed to a low quarterly rate. After the first visit, I got an email thanking me for completing a customer satisfaction survey -- but I didn't complete it, and neither did my husband. The auto-response had a copy of the survey with "my" responses and they were all 10 out of 10 and even included some free text "from me" at the bottom saying "Thank you for great customer service." But we didn't write that! My husband and I got a pretty good laugh and called to let the company know. No big deal really, we thought they would want to know if their technician was fudging their reviews. They said they would look into it and call us back. But no one ever called back.
After that, we saw pests in our home and garage twice and called to request a "re-visit" which is supposed to be included in that high initial visit cost, but again, no one called us back.
Finally, we got our email reminding us of our upcoming quarterly service visit and I responded saying I was ready to cancel my service because of their lack of responsiveness and someone called me back - five days later...
Review from Yelp
Feb 18, 2026