I have been trying repeatedly to get someone to come and estimate the needed repairs for an emergent situation involving my elderly mothers front porch and concrete issues which cause her to feel trapped in her own home. After getting nowhere with missed appointment no shows for almost a solid month, I took the liberty to try to give detailed input on what the job requires to help fast track the situation. The owner always says that my inquiry will be followed up with to no avail. I even noted to the owner that looking over the reviews, I was aware that sometimes jobs did slip through the cracks as I attempted to be proactive and helpful in the matter for over a solid month. If I could give no stars after the performance I would. The owner has always been prompt and courteous but I am not sure about the teams efforts overall especially after several reviews stated these exact issues where actively being looked into in order to prevent future occurrences. I can't recommend a company that does not value its customers. The company I work for is absolutely customer obsessed and the rapid growth shows this is extremely important.

I just had the best home service experience I have had over the past several years. David, the owner, responded to my posting on Yelp where I noted I had a small job to do, and he asked me to call with more details--unlike some other responses that said to call the office, and another company my landlord had contacted who had booked me for a month out at a minimum charge of $175 just to come to the house. David said he'd work me in as his scheduled allowed--and made it here within a day; that timing might have been lucky for me, but he still had to pick up the phone to call me and make the extra effort to fit me in. The problem was with a gas fireplace insert not lighting (which has not been the primary focus of his business), but he made time to come, quickly fixed the problem with the controls, and then made me work the controls several times so that I would know how to fix it the next time around. It was a quick visit, and a nominal charge, but I can't imagine doing business with anyone except him in the future. Great service, treating even a "small" job with attention to detail and care. A fine example of an owner who cares about his business as well as his customers.

When looking for a chimney company, American Professional Chimney & Masonry is about as good as it gets. Owner Dave is an expert; I once sat in a courtroom where Dave was called in as an expert witness. And Dave is extremely knowledgeable about many different areas of home repair as well. More than once he has given me good advice about other issues around the house. All that expertise and his prices are still very reasonable. It's amazing. I trust American Professional. I've always felt Dave was being totally honest with me. He has correctly diagnosed my chimney problems on two occasions, once employing a very creative solution. Nobody cleans my chimney but American Professional, ever, period!

I've contracted American Professional Chimney and Masonry to clean and repair multiple chimneys and fireplaces over more than 10 years. Every experience has been positive. Dave and his team do exceptional work and stand behind it. Catherine and the office team are very responsive and helpful. They take pride in doing things right and make it easy to work with them. There is no other service provider I trust as much or recommend as highly as American Professional Chimney and Masonry.

This company did an excellent job on the repair of my 75 year old chimney which needed liner and brick replacement. Was kept in the loop at all stages and was happy with the care given to my house. I would hire them again.
Diane Lee

We have used American Professional Chimney in 2 homes, their pricing is fair and they stand by their work. Dave the owner has come to personally look at our chimney's and find good, safe solutions for converting old wood burning fireplace to gas in one of our bedrooms.