I was really excited about all the posting for Bay area turf since they were rated 5 stars. We want to get our lawn redone for the summer so I set up an appointment. First off, on the morning of the appointment, Matt cancelled saying that he was not feeling well. I could understand that but was disappointed that it would take another 2 weeks before he was available again for another consultation. So I scheduled another appointment for 5/22. I took time off work so I could meet him.

Did he show up? NO.
Did he call? NO.
Did he answer any of my texts? NO.
Did the office call to let me know? NO
Did they EVER return my messages? NO

So I waited for an hour- NOTHING

I have no idea why they totally dissed me, but it really sucked. Now I have to look for another company that will hopefully respond.

Not sure what the deal is and why a company with such wonderful review would tray a customer this way, but it was really disappointing. You guys really ruined my day and I wasted my vacation time for nothing.

Matt and his crew were awesome from start to finish. The turf is beautiful and it is the perfect solution for pets. I have two crazy dogs and having grass was a constant struggle...between muddy paws and picking up after them. The turf makes my life so much easier and my dogs love it. Their pricing is very competitive and they stand behind their product and installation. It's a big investment but completely worth it.

I read the reviews here and hired Matt and Bay Area Turf to replace my lawn. They were fantastic. They showed up promptly, gave me an accurate estimate, answered all my questions and then did the work completely on time and on budget. They even fixed some problems caused by a former landscape contractor as part of it.

I'd highly recommend Bay Area Turf.

Scott

We found Bay Area Turf thanks to fellow YELP reviewers and we couldn't be more happier with the end result! Artificial turf was the final project to complete our entire backyard remodel. We had already exhausted a lot of our budget and were not quite sure if we would be able to afford artificial vs. sod. After a few calls to some of the local synthetic grass companies, we were getting very discouraged due to the astronomically high quotes we were receiving. Finally came across Bay Area Turf on Yelp and submitted an online consultation request. Matt responded within the hour via email, provided a rough estimate which was very reasonable and scheduled final measure/quote. We were so pleased with the turf products they carry- far more realistic than most we had seen from other vendors and supply/rockery stores, so we decided to move forward. Matt was able to schedule us within 1 week and would complete the job for 645 sq ft in 2 days. They showed up right on time at 8am on day 1 with all of the materials & tools. I was worried because there was heavy drizzle the night before and knew the work area would get muddy, and digging out the old dirt for excavation would require more work. They managed to work through the challenges created by the weather on day 1 and showed up even earlier at 7:40am on day 2! Everything was installed without a hitch and it was great to see Matt checking all of the edges and verifying everything was in good order prior to applying the in-fill and using the power broom. What really really impressed me is that they came prepared! I was NOT expecting them to clean up the job site to the extent of what they did with a power washer & blower!! All previous contractors to work on our yard only used push broom and water hose with spray nozzle! They really exceeded my expectations by leaving the backyard cleaner than how it was before they started! We would not hesitate to recommend Bay Area Turf to all of our friends & family and will certainly look forward to installing round 2 in the front yard next year. Thanks Matt & crew for making our backyard look awesome!

Words can't describe how happy we are with this company.

We found this company on the internet. Since it has lots of positive reviews, we contacted the company for an estimate. The quote was very good and we decided to go for it. The owner, Matt, helped us choose the turf that's good for soccer playing and gave us references to see the turf he installed. He stopped by our house several times before the job began because of the changes we made. It took the crew (4 of them) 2 days to install our turf. The installation process went pretty smoothly. The crew was highly professional and you would tell they really enjoyed doing what they did. Matt was a real pleasure to work with. We were very happy with the new look on our front yard and side yard.

But the story doesn't end here.... one month after the installation, we noticed there were patches of color variations on the new turf... it got white spots in several areas. At first we thought they were dirt, but it was strange that we couldn't wash them off. And then the size of the white spots/strikes started to grow mysteriously. After taking a closer look at the turf, it seems like someone has trimmed the top 1/2" off the turf to expose the white lining/backing of the turf. We were very puzzled; we then emailed Matt regarding the turf issues. He stopped by our house again and told us that the discoloration was caused by the reflection of the sunlight from the windows. We've never heard of that before... apparently the glass from the low e window acts like a magnifying glass, it reflects the sunlight and hence burns the grass on the light path. Mystery solved... but we were not sure if the warranty would cover for it. To our surprise, Matt was able to get the replacement turf from the manufacturer. He even installed the new turf without any cost to us. And on top of that, he installed the outside window shades to prevent the sunlight reflection with no charge to us.

I can't think of any other company that would go above and beyond to satisfy their customers. We would highly recommend Bay Area Turf if you are shopping for the artificial turf.

We solicited several bids to in stall artificial turf in our side yard. Based on the bid price, the materials to be used and the promised timeline for installation, we selected Bay Area Turf to install artificial turf in our side yard to serve as splay area for our two pups. Matt and his team did a great job with the installation. They contoured the slope to the existing hard scape beautifully. The turf looks very realistic with no visible seams, and most importantly, the pups love it. Matt and his team also did a great job cleaning up after the job was completed, power spraying the street, driveway and pathways. We would highly recommend Bay Area Turf!