Roofing Rescue: From Squirrel Damage to Perfection
Roofing Rescue: From Squirrel Damage to Perfection
At Liberty Restoration Group, we pride ourselves on delivering high-quality roofing solutions that not only enhance the beauty of your home but also protect it from the elements. Recently, our team had the opportunity to work with Dennis M., a homeowner in Charlotte, NC who faced a frustrating challenge: significant roof damage caused by pesky squirrels.
The Challenge: Squirrel Damage
When Dennis initially reached out to us, he explained how he discovered several holes made by squirrels between his roof and trim. This situation not only compromised the integrity of his roof but also posed a risk for further damage if not addressed promptly. Dennis was understandably concerned and needed a reliable service to handle the repairs.
Our team jumped into action, ready to tackle this unique challenge. We prioritized a thorough assessment of the situation to ensure we addressed every possible entry point and damage caused by these intruders.
Our Response: Thorough Assessment and Professional Repairs
Upon arriving at the property, Brendan, our lead expert, conducted a detailed survey of the roof. Climbing onto the roof, he quickly identified more damage than initially reported. Brendan documented these issues with photographs, which he then shared with Dennis to keep him informed every step of the way.
Despite a small miscommunication regarding one of the minor repair areas, our commitment to quality work shone through. Brendan rectified the oversight promptly, ensuring all repairs were completed to Dennis’s satisfaction.
> "Brendan is a young professional who is very responsive and follows up to ensure quality work. He did the work professionally, and I was very satisfied. The price was reasonable," said Dennis M. after the project completion.
The Transformation: A Secure and Beautiful Roof
The outcome of our interaction with Dennis not only restored the integrity of his roof but also rejuvenated its appearance. The repairs blended seamlessly with the existing features, and Dennis could breathe easy knowing that his home was now protected from further squirrel infiltration.
By using high-quality materials and employing our skilled craftsmanship, we ensured the repaired sections were durable and well-integrated with the rest of the roof.
Conclusion: Quality Service You Can Trust
At Liberty Restoration Group, each project is an opportunity for us to showcase our dedication to quality and customer satisfaction. We are thrilled that our work met Dennis's expectations and that he was pleased with the final results.
If you are facing roofing challenges—from minor repairs to complete replacements—our professional team is here to help. Contact us today to experience a service that prioritizes your home’s safety and aesthetic appeal. Together, we can ensure your roof is as dependable as it is beautiful!
Jan 28, 2026
Stunning Townhome Roof Makeover
Stunning Townhome Roof Makeover
In the heart of Charlotte, we recently completed a remarkable roofing project that stands as a testament to our team's dedication to quality and customer satisfaction. When Kristy B. reached out to us, she was grappling with a frustrating leak at her townhome—a challenge that left her feeling anxious about the integrity of her home. The worn flashing around her dormer was allowing water to infiltrate, and she needed a reliable solution.
The Before: Addressing an Urgent Roofing Concern
Kristy explained that the flashing had deteriorated significantly, leading to continual leaks. She also mentioned that the roofs of the six townhomes in her HOA were in need of attention due to similar concerns. Our team recognized the urgency of her situation and scheduled a visit to properly assess the damage.
Upon inspection, we discovered that the flashing was not the only concern; the seals and boots were also worn out and would require replacing. We assured Kristy that we could tackle this project efficiently, relieving her worries and ensuring each townhome was properly protected from future leaks.
The Transformation Process: Careful Attention to Detail
Our team set about executing a comprehensive roofing plan. We:
1. Removed the old, worn flashing and replaced it with high-quality materials that would withstand harsh weather conditions.
2. Installed extra ice and water shields to further enhance protection against leaks.
3. Replaced the boots and seals for all six townhomes, ensuring that everything was in top condition.
Throughout the process, we made a point to maintain open communication with Kristy. We kept her updated on our progress and addressed the community's concerns, especially regarding a hesitant neighbor who was initially resistant to our work.
The After: A Beautiful and Secure Roof
Once the project was completed, the difference was remarkable! Kristy and her neighbors were delighted with the aesthetic and functional improvements on their roofs.
> “Brendan is an amazing roofer. He fixed the flashing around the dormer of our townhome where we had a leak. The roof looks great and I know it is well protected due to using extra water and ice shield. He was meticulous with the cleanup and was extremely courteous.” — Kristy B.
Her kind words emphasize not only our commitment to quality but also our respect for our clients and their neighbors. We take immense pride in our work, focusing on every detail to ensure that each roof we work on looks fabulous and lasts for years.
Conclusion: Your Trusted Roofing Partner
At Liberty Restoration Group, we are dedicated to transforming homes one roof at a time. With our years of experience and commitment to excellence, we ensure that every project meets the highest standards of quality and customer satisfaction.
If you’re facing roofing challenges or are considering a roof upgrade, don’t hesitate to reach out to our team. We’re here to provide the expert service you deserve!
Jan 28, 2026
Transforming Roofs with Care
Transforming Roofs with Care
At Liberty Restoration Group, we pride ourselves on transforming the homes of Charlotte homeowners, delivering quality results and building lasting relationships. Recently, we had the pleasure of working with a wonderful client, Aaron Pikkarainen, who reached out to us for roof repairs after a challenging experience with other contractors. His request was straightforward but came with a deep-seated concern stemming from previous untoward encounters.
The Challenge
Before we began, Aaron shared with us his trepidation regarding the reliability of contractors. Having faced multiple disappointments in the past, he sought a roofing company that would provide not only quality repairs but also outstanding customer service. This was particularly important to him as he wanted a resolution that would leave him with peace of mind and a roof that would last.
Our Approach
When Aaron contacted us, our team jumped into action. We provided a thorough roof inspection to assess the damages and ensure we captured every detail of his concerns. During this process, we made use of high-quality materials, ensuring that the repairs would not just fix the issues at hand but would also withstand the test of time.
Throughout the project, we maintained open lines of communication to keep Aaron informed and comfortable with each step we took. Understanding the importance of customer service, we made it a point to exceed his expectations at every opportunity.
The Transformation
After the initial repairs were completed, our commitment to excellence continued. As someone who goes above and beyond in service, I personally visited Aaron again to inspect the work and ensure everything was done to his satisfaction.
To our delight, a few minor improvements were identified that could further enhance the durability and performance of the roof. Without hesitation, our team returned to complete these enhancements, which we offered as a courtesy—an extra measure we believe every homeowner deserves.
> "Working with Brendan on this roof repair project was a very positive experience. Brendan definitely left me with a positive impression about the whole project, and he even went above and beyond, exceeding my expectations." – Aaron Pikkarainen
The Results
The outcome not only resolved the initial problems but left Aaron with a beautifully repaired roof that he could trust. He expressed immense satisfaction with our work, citing this project as one of the best experiences he has ever had with a contractor. Knowing that our project turned Aaron’s previous headaches into a positive experience is precisely why we do what we do.
The combination of expert knowledge, high-quality materials, and dedicated customer service is central to our mission at Liberty Restoration Group. Whether it’s a small roof repair or a complete renovation, we approach each project with the same level of commitment and care.
Conclusion
At Liberty Restoration Group, we believe every homeowner deserves the best—both in terms of quality workmanship and exceptional service. If you’re in Charlotte and need reliable roofing solutions that you can depend on, don't hesitate to contact us today! Let us turn your roofing challenges into success stories just like Aaron's.
Jan 28, 2026
