Richard and Jon installed two new hvac systems and a new Rinnai tankless water heater in my home. They arrived on time and ready to work both days. They were extremely efficient, worked together well as a team, and knocked out a lot of complicated work with ease. Jason was here for the county inspection by the "code gods", and it was smooth as silk; he also made final adjustments to insure all the systems were in peak operating condition. CJ Lamarca did an excellent job during the "sales pitch" phase when he thoroughly assessed my situation, and offered a convincing solution to my home comfort needs. All of these guys are a real asset to their company, something I noted directly to the company owner. The Horne call center/office staff also demonstrates a high degree of pride in their work, and completes the profile of a focused, reliable business. I've already recommended this group to two neighbors who are in need of HVAC updates at their homes.

We've been Horne customers for a number of years, and they take care of several of our clients as well. Most recently, we had a new downstairs AC system installed. We worked with Larry who patiently helped us decide which system to purchase, while Austin & Nick did the installation. The two of them showed up on time and were very personable & professional. They walked me through what they would be doing during the installation. And then Austin taught me how to use the new thermostat, connect it to our wifi, and set it up for use with our phones.
All three of these guys did a fantastic job in their respective roles. We will keep using Horne for many years to come.

Jon Horne thank you for your professionalism and expertise. We highly recommend you. We only wish we'd gone with you initially- would have saved us a lot of time and money!

Our 1941 home needed a total overhaul of our HVAC system & air ducts. It was an expensive job but Horne provided excellent financing. After meeting with several companies, we chose Horne for their customer service and excellent reviews. They have lived up to their reputation. CJ did a great job helping us choose the right products for our home. Colby and Nicholas were efficient and professional with the installation. I feel good knowing that we have found our HVAC company for life.

I've never written a review on Yelp before but my experience with Horne warranted me taking time to write one. I was having problems with my HVAC unit in my condo where it would run for a half hour or so and then switch off before reaching the temp setting on the thermostat. My building's maintenance supervisor had recommended calling Horne. A guy by the name of Jim Chandler came out to look at my unit. He told me that I was a little low on refrigerant because of a potential leak so he suggested adding some freon and also some leak stop to potentially block the leak. To his credit he did mention that the leak stop was not a permanent solution but that it might hold me over for a while. I found it surprising that he did not take the time to let the unit run for a while to identify other potential causes, but this was my first time dealing with an HVAC unit so i was completely at the mercy of his expertise. He charged me $643 for the service and also said that if it didn't work I would have to replace the unit for around 7k. Well that night low and behold the unit was still having the same issue. I called Jim back the next day and left a voicemail expressing my concern that I had just paid $643 and it didn't fix the problem but he never returned my calls. Well I found another company called Climate Solutions to come in and give me a second opinion since Jim no longer seemed interested in my business (which looking back I am happy about). They actually came in and did a full diagnostic assessment of my unit. The let it run until the issue presented itself and quickly identified the problem (the line that drains the condensation pan was clogged causing the water level to raise too high which triggered the system to shut off). They also told me I did not have a leak and that the person who told me this was most likely just trying to make a quick buck off me. So for a problem that should have only cost me $150 to fix, Horne charged me $643. The fact that they would not return my calls leads me to believe they were aware of their negligence and were just trying to take advantage of someone who had no knowledge of HVAC. The good news is my building will hopefully no longer be recommending Horne as my maintenance supervisor is now aware of the situation. I'm not saying this is an indictment of the entire Horne organization, it could just be one guy that is dishonest and/or incompetent but it does reflect poorly upon the entire company. So when deciding to use Horne I would proceed with caution.