We are so happy that we chose Horne to install a new HVAC system and duct work for our 1971 Cape Cod style home. Horne was the only contractor who suggested that we did not have to purchase two air conditioners and two heating units for dual zones, which saved us thousands of dollars. Instead, they installed a dampener system using our existing air returns and vents so we only had to purchase one new AC and one new heater (in addition to new ductwork). We had an outstanding experience with Sheri Bowers (and Dee), who answered ALL of our many questions and walked us through the process, schedule, and paperwork. We really felt that Sheri cared about our family, our home, and doing her job well. Many salespeople are fake and pushy and desperate to get your business, but Sheri was the opposite: confident, authentic, genuine, professional, and we were impressed by her knowledge of the products and processes. Because Horne had to push our install back a week due to the holidays, they sent out a technician at no charge to keep our old heating unit going through the Christmas and New Year holidays. They even gave us a free air scrubber due to the scheduling glitch. On January 3, Richard and his team were there bright and early and worked for three full days to get us all hooked up and running. They were professional, courteous, clean, and friendly. The team worked hard and took a very short lunch break on site each day. My yard and crawl space were cleaned up at the end of each work day (they knew we had dogs and a child), and Richard answered all of our questions throughout the process. He even stayed late (7:30pm) on the last install day to finish our project and make sure that everything was working properly. The electrician was wonderful as well as the gentlemen who got our thermostats programmed and running properly (their names escape me at the moment). This was by far the easiest and most stress-free experience in dealing with any type of contractor we've ever had as homeowners. We have never had an experience where such caring, consistent, and thorough people worked on our home (and we've had A LOT of contractor work done to our home in the last ten years). We are Horne customers for life, and we look forward to the benefits of our new maintenance agreement. Thank you Sheri, Dee, Richard, and Richard's team of workers for taking such excellent care of our home and family (and for taking pride in your work and business.)

Horne and Jim Chandler impressed me today. Our A/C went out last night and with temps averaging nearly 100 degrees this week, I knew it'd be a challenge to find an HVAC company to make a service call today. As expected, I tried numerous companies and none of them could get me scheduled in less than a week. I kept trying and finally found Horne on Angie's List. Horne said they have an "Emergency List" and that they'd put me on it and I should expect a service call today. Jim Chandler (w/Horne) contacted me and also arrived at our home within an hour of my call to Horne. Jim quickly diagnosed the problem and had all the parts he needed to fix our A/C unit in less than 1 hour. Jim was very kind and knowledgeable and Horne's prices were very reasonable. All of the paperwork was done electronically and I paid w/my credit card. If you need a competent HVAC company that does prompt, trustworthy work at reasonable prices, call Horne Heating & AC Co. Thank you Horne and Jim Chandler for getting us up and running today!

Thank you Horne for giving us a reliable and honest place to get our AC units fixed and serviced!! We were very impressed with Josh as well, he was very knowledgable and trustworthy!! We bought the service plan as well to keep our units running smoothly, thank you again for a good experience!!

Jim was very knowledgable about my AC unit. He discovered the issue and fixed it in a reasonable time. My AC unit is working great now.

Horne did a great job and responded quickly when I needed an AC replacement unit. Larry worked hard to win the business, and the installers were professional, polite and left no mess at all. Overall I'm very happy with the experience, and would recommend Horne.