We worked with Innovative to fully finish our unfinished basement, and despite the scale and complexity of the project, it was by far the most seamless and positive experience I have ever had with a renovation. The end result of the project was amazing -- I am pretty picky/particular, but the quality and attention to detail with their work met and exceeded my expectations. It was clear that they were listening to our end goal and vision, and knew just what to do to get us there. Just as importantly, the journey to get to the end result was completely seamless. The project stayed on time and on budget, I never had to ask or wonder where we were in the process and if there was ever an issue, the team was hyper responsive and quick to resolve. A number of team members really stood out in terms of exceptional service -- Trevor, our project manager, was always highly responsive, communicative and calm. Early in the process, Meghan and the design team walked us through every step, was patient with answering our questions and ultimately made us feel completely comfortable with the process. I would highly, highly recommend working with this company.

You know how you talk to someone after a renovation and they are frustrated with their contractor? This is not the case at all with Innovative Design! Our experience was amazing and completely different. Clark’s entire team is professional, everything is well organized, Trevor kept us up-to-date all along the way, no surprises, and they completed our project on time! Mark kept everything clean during the project, unlike any construction site you’ve ever seen. He was constantly vacuuming, had air scrubbers cleaning the air, informed us which days there would be a strong odor, etc.… Mark oversaw everything, was here daily, and my only complaint is that he’s no longer here! He went over and above in helpfulness. The absolute BEST! We will definitely use them again and highly recommend them.

After my husband and I moved into our home a year ago, it quickly became clear that we needed more storage space. We also had thoughts on a few upgrades. We wanted to add custom cabinetry to five rooms including the garage, build a climate-controlled storage room in the attic, reface two fireplaces, and completely renovate the kitchen. The kitchen renovation included replacing all the cabinetry, making space for a larger refrigerator, bringing in more light from the dining room, moving the pantry, and installing new countertops.

It was obvious this would be a large project, and we wanted a top-notch contractor—someone we could trust to do high-quality work, prioritize safety, respect our home, stick to a schedule, keep the site clean, and deliver excellent results. My husband remembered a former co-worker giving Innovative Design Build a glowing review several years ago, so we reached out to them—and we were immediately impressed with this high-end contractor.

From the start, our project developer/salesperson, Trevor Robertson, told us the work would begin in six months, with a specific start date of March 11. During that waiting period, they built the attic storage room for us. This gave us a preview of their process and professionalism. They consulted a structural engineer where needed, protected our floors, walls, banisters, cleaned up daily, and always arrived on time (8 AM to 5 PM). Everyone we encountered was professional, skilled, conscientious, and a pleasure to have in our home.

While we waited for the main project to begin, we worked with designer Sabrina Brown to design the space and select finishes. Sabrina was absolutely wonderful—she offered guidance at the right moments, gave her input when asked, and provided detailed renderings to help us visualize the outcome. She took meticulous notes and kept the design lookbook and renderings updated throughout the planning process.

Innovative uses an app called Buildertrend where the whole project was documented. Ongoing communication with the team was done through this app as well so nothing was lost in e-mails or texts. It made everything so much easier and kept us organized.

As the start date approached, permits were secured, and we had our pre-construction meeting with our project manager, Raul Lopez. Raul was extremely detailed and organized. He kept the Buildertrend calendar updated so we always knew what was happening and who would be at the house. He confirmed the project would begin on March 11—just as promised six months earlier—and estimated it would take four months to complete. He also introduced us to our on-site supervisor, William Lavin, who was excellent in every way.

The project finished right on time with no delays. Now that it is complete, we could not be happier with the results. Every part of the process—from the planning to the finish—was handled with professionalism and care. All of the tradespeople (who we got to know by name!)—including the demo crew, painters, carpenters, electricians, cabinet makers, masons, and plumbers—were top-notch, friendly, respectful, and truly skilled at what they do.
We absolutely and wholeheartedly recommend Innovative Design Build!

We've had a great experience with Innovative. We were looking for a company that would be a one-stop shop for design and construction. The Innovative team was exactly what we wanted - they took our ideas, gave us multiple options while also not overwhelming us, and helped us pick out fixtures, colors, and designs that worked well together. The results are what we were looking for as a functional but lovely space that we love and everyone complements. Meghan and Sabrina were great throughout the design and pricing phase. Diego and Isaias were outstanding on a day to day basis. Things were clean and well coordinated and communication was above and beyond what we would expect. If you're looking for upscale work that you don't have to worry about, Innovative will do a great job for you.

We recently worked with Innovative to renovate the bathrooms in our 1910 historic home. My husband and I came to the process a little salty from previous interactions with other contractors, but the Innovative team absolutely renewed our faith in the field. From our very first call with Meghan, to our interview with Clark, every step of the process just felt like kismet. Our designers, Cassie and Cally, were instantly on the same page as us and worked through every tiny detail with me without batting an eye – and I’m certain I gave them plenty of cause to. Trevor, our project manager, went above and beyond; you could tell that he really took pride in his work. Our old house threw plenty of challenges at him, and he just took it in stride. Never once was I worried that he didn’t know exactly what his next step was going to be to solve a problem and to solve it correctly. Meghan and Trevor were transparent and honest, and did a wonderful job of keeping us informed, on-budget, and on-schedule. We were not staying in the house during the construction, but never once did we not feel involved or up-to-date. Prior to the start of demolition, we had the chance to meet everyone that would have a part in the project – the plumbers, the electricians, the carpenters, everyone. Since we weren’t on site every day, we didn’t get the chance to see them all daily, and this was a wonderful touch for us to meet the wonderful people that were transforming our space. Honestly, I can’t think of even one negative thing to say about Innovative or their work. We are beyond pleased with our new bathrooms. I’m not even interested in shopping around when our next project pops up – I’m going straight to Innovative.

A special shout-out to Ruben and Mark who might be magicians. Their craftsmanship is outstanding. Truly beautiful work and absolutely wonderful people. And to Chris for stepping in seamlessly to manage things when Trevor was out.

We completed a first-floor renovation, including the kitchen, bar area and pantry with Clark and team in June 2025 and couldn't be happier with the outcome. My husband is a licensed general contractor and architect and found Innovative in his search as we looked for contractors. My husband was impressed with how they organized and communicated about their projects ensuring that both the client and Innovative were clear on expectations and deliverables. From the outset, Clark and his team were prepared, thoughtful, and communicative. I appreciated the design advice I received from Sabrina, Sally and others as I made selections and Chris, as our on-site project manager, was an invaluable resource to problem solve, ask questions and jump in on all sorts of needs we had that far exceeded his job responsibility. We have already recommended Innovative to several people and will continue to do so in the future.