Unprofessional, Unethical, and Unlicensed - Avoid This Business at All Costs!!!

I reached out to this business for help with my broken AC on Thumbtack last Friday. Mr. Bar responded and showed up on Saturday. He hooked up some gauges and claimed my AC was low on Freon, charging me $475 to refill 5 pounds of it. After he left, the AC still didn’t work, because it turned out there was an evaporator coil leak.

I informed Bar the same day and he came back the next Sunday but said he COULD NOT inspect for the leak and would have to call his “master” to handle it. No one showed up on Sunday or Monday.

By Tuesday, after suffering in a 95-degree house for two days (which I informed Bar about over the phone multiple times), I had enough and found another technician who replaced the evaporator coil and fixed my AC.

When I negotiated with Bar for a refund on the Freon, he refused, claiming:

(1) He was saving me money by only refilling Freon.
(2) It’s his standard procedure to fill Freon if the gauges indicate it’s low, and he would only do further checks if that didn’t work.
(3) It was my fault for not waiting for his “Master” to perform a further leak check.

To make matters worse, I later discovered that Bar is not even LICENSED to do HVAC work in Texas. He should NEVER have touched my AC, hooked up gauges, or refilled the Freon.

Avoid this business AT ALL COSTS. They have no issue operating unethically and illegally. Do yourself a favor, call TDLR (Texas Department of Licensing and Regulation) to verify their qualifications before you even consider contacting them for any work. Based on my experience, I would caution anyone against hiring them for any work.

Unprofessional, Unethical, and Unlicensed - Avoid This Business at All Costs!!!

I reached out to this business for help with my broken AC on Thumbtack last Friday. Mr. Bar responded and showed up on Saturday. He hooked up some gauges and claimed my AC was low on Freon, charging me $475 to refill 5 pounds of it. After he left, the AC still didn't work, because it turned out there was an evaporator coil leak.

I informed Bar the same day and he came back the next Sunday but said he COULD NOT inspect for the leak and would have to call his "master" to handle it. No one showed up on Sunday or Monday.

By Tuesday, after suffering in a 95-degree house for two days (which I informed Bar about over the phone multiple times), I had enough and found another technician who replaced the evaporator coil and fixed my AC.

When I negotiated with Bar for a refund on the Freon, he refused, claiming:

(1) He was saving me money by only refilling Freon.
(2) It's his standard procedure to fill Freon if the gauges indicate it's low, and he would only do further checks if that didn't work.
(3) It was my fault for not waiting for his "Master" to perform a further leak check.

To make matters worse, I later discovered that Bar is not even LICENSED to do HVAC work in Texas. He should NEVER have touched my AC, hooked up gauges, or refilled the Freon.

Avoid this business AT ALL COSTS. They have no issue operating unethically and illegally. Do yourself a favor, call TDLR (Texas Department of Licensing and Regulation) to verify their qualifications before you even consider contacting them for any work. Based on my experience, I would caution anyone against hiring them for any work.