A water heater drainage issue turned into a failed water heater problem. Tony's guy showed up to diagnose the problem and gave useful suggestions on a couple other issues, including pointing out the heater was leaking and threatening to damage the adjacent wall. Then at the appointed day and time (exactly) he showed up with the same great attitude and a new water heater and orchestrated a flawless installation. The quote was $1100 plus T&M for any extra parts needed to complete the installation. That always means there will be a larger bill, right? Not this time. The price was $1100 flat. Water temp is fine now and we've got a new plumber for life.

Tony's Plumbing was referred to me by my leasing agent for my rental in Torrance. I needed a new shower. Tony himself went to the site, provided me with an estimate and installed our shower. Little did I know that every other job, previously completed by another plumbing company, had to be redone. Mandie and Angie provided me with estimates in a timely manner and scheduling with them was a breeze. This is especially important considering I live in northern Ca and could not oversee any of this work personally. And obviously had been scammed by the above referenced plumbing company. My property manager checked the work after each job and all jobs were performed correctly and competently THE FIRST TIME. My home was left in exact condition they found it. Jobs completed by Tony's plumbing include rebuilding of toilets, proper installation of washer and dryer including new hot/cold spigots connected to hoses, water heater secured and brought up to code, dishwasher installation and probably a few more things that I cannot recall. Tony's plumbing is my go to for my rental. I am so grateful I found this company. Excellent work and excellent customer service. Highly recommend this company.

Great experience with John and Jimmy. Arrived on time, worked quickly, and best of all explained the issues we had and how to prevent them in the future.
3rd time Tony's has been out to my house and will continue using them.

If you don't pay in 9 days, this could happen to you! I first saw Tony's Plumbing on Angie's List with a few good reviews so I decided to let the "pros" work on my new house since plumbing is not my strong suit. Tony came out after I called and looked around the place and said his guys would switch out some faucets and install my washer and dryer. I thought it would be an easy job but I figured since this house was older there might be some issues. The guys who came were very polite. My only complaint was that they installed a new faucet that I purchased into the bathroom and the lever to close the drain didn't work. After they finished the first day, they got two of the broken showers functioning and had finished with the washer/dryer install. My girlfriend was so excited to finally shower in our bathroom (as only one shower was functioning when we moved in). When she was done, my son came running out of another bathroom to tell me that the toilet wouldn't flush and was about to overflow. When I checked that bathroom and the others, they had all backed up into the toilets and showers! I called Tony immediately to tell him what was going on and he was immediately defensive, telling me how that wasn't THEIR fault. I told him that I called to ask for help, not to accuse them of any wrong-doing!? He said that he'd be able to possibly send guys in the morning. I told him that my kids and I needed to shower and use the toilet (as it was only 6pm) and he said there was nothing he could do. So I said "can you at least refer me to SOMEONE that CAN help??" and he said "I don't know?? Try Roto-Rooter or someone like that BUT they're gonna charge you a lot... OR you can wait until the morning." The advice wasn't very helpful so with the help of a friend I was snaking my line with a Home Depot rental until 10:30pm. Ugh. A couple days later the guys showed up to finish the work (installing the kitchen faucet and checking up on the washer). They had asked us to test the washer/dryer after they left last time and we told them it flooded the entire wash room and drained into my pool. They said that the drain was probably sealed shut and that I may have to dig up my bedroom to get a new line in. However there was an old drain for a sink in the wash room and they tapped into that line to get the washer hooked up to drain properly. (However, if they had checked the two drains prior to installing the first one it would have saved me a boatload of money in labor). Anyway, when they installed my kitchen faucet I asked the guys to throw a bead of caulk around the faucet and sink (since they're the pros) and they said no problem. When they left, the washer was working great and the kitchen was done but they didn't throw the caulk in. So my realtor had asked me how things were going and he mentioned that he knew someone at Tony's Plumbing. I mentioned the few issues and he called his buddy John and John called me back. He came out and corrected bathroom faucet by telling me that the old sink needed to be drilled out in order to make the latch work. Shouldn't that have been done initially anyway?? He also said that they don't caulk around the kitchen sink anymore because there's a gasket underneath. I said that's fine but I asked for caulk and didn't get it. He said they don't do that. Why wouldn't they simply caulk around my sink if I ask?
So anyway, he drops off an envelope with the invoice which sat on my counter for a couple days until I opened it and was shocked at the $3200+ bill! The guys were nice and all but I thought it was a big excessive. Almost $900 in parts and it wasn't itemized? (I purchased all of the faucets myself at Home Depot?!) So I have been busy at work and I decided to wait until my next paycheck to send them a check. No biggie right?? WRONG. Mandy from Tony's Plumbing started calling my cell phone and work number the following week looking for payment. I was in a meeting when "Walter, Tony's Plumbing is on line 3" was announced over the intercom. That was odd. Anyway I was going to call her back the following day when I had a chance to give her a credit card instead to be done with this. Later that afternoon/evening there's a knock at my door and THERE'S TONY. I said hi and we shook hands and he said he was there to pick up a check for the job. I couldn't believe he was at my door to collect?! I said I had heard from Mandy and was going to call back. I asked if he took credit cards and he said that was would charge me an additional 3+%. I said fine then I'll send a check and he said he wasn't leaving without payment. (I had the strange feeling that my kneecaps would be broken if I didn't write a check.) So I told him I'd pay him but I wasn't entirely pleased with the work and price. He pointed out how John came out and didn't charge me for looking down my drain with a camera to show me roots. Somehow I feel that was covered in this $3200 invoice.

I have used Tony's Plumbing on several occasions and have been extremely happy with their service. Jobs have included clearing a kitchen sink, installation a new water heater, inspecting sewer lines via video, and I've been so happy with their work. Pricing is fair and the whole team is very friendly and responsive to my needs. They show up on time, with a great attitude and have always been a pleasure to deal with. I would definitely recommend them to my family and friends (which I have done). Tony and the team - thank you for all your help! Plumbing issues can be so stressful and you've always helped alleviate the stress and you are much appreciated.