Wonderful experience with Plum HVAC on a heat pump installation! I checked several companies, compared their recommendations, timelines, reputations and prices.

Sam, the owner, was very professional and has almost 2 decades of experience in HVAC. When I asked dumb questions, he answered most graciously. And when I noted that some companies we queried said we could get away WITHOUT replacing our original ductwork from 1965, he gave us his honest opinion why that wasn't a good idea. (Hubby remembered later that people who worked in our attic adding insulation told us there were lots of duct leaks.)

His workers showed up on time, were super friendly, and they were as quiet as possible except for when there was some required hammering to place the heat pump securely in our attic vs. the old furnace location. (Yay, we get another closet!)

Sam also arranged for a licensed provider of asbestos removal to arrive first. That firm was likewise on-time, pleasant and quick.

All the work was completed as promised with a half-day for asbestos removal and 3 days for furnace removal/disposal and heat pump installation w/ Mitsubishi system.

He also helped us with a $2,500 rebate and all the paperwork and photos needed to process it through completion.

I had an outstanding experience with Plum HVAC.
After my 66-year-old Carrier gas furnace finally retired, I decided to replace it with a Mitsubishi mini-split HVAC system. I consulted with four contractors and chose Plum because of their excellent reviews and competitive pricing—and I’m glad I did! From the owner Sam to the administrator Natalie and the installation crew (Jake, Alex, Andrew, and Ha), everyone was professional, responsive, and great to work with.
Sam and Natalie went above and beyond to help me file my HEEHRA application just before the TechClean deadline for NorCal. Natalie proactively reminded me of the deadline, reviewed my application, and pointed out errors, showing their commitment to helping customers save money. Sam was straightforward, responsive, and open to my ideas—like installing the outdoor unit in the side yard instead of the backyard, which he got approved.
The installation crew was meticulous, professional, and respectful, wearing N95 masks and protective suits when needed, and cleaning the work areas thoroughly after each day's work. Jake emphasized quality over speed, and I could see they took pride in their work. They even took care to hide electrical wiring behind the pipes, maintaining a clean and aesthetic look.
Plum is a small company with low overhead, and they pass the savings on to their clients, making their pricing very competitive. I’m truly grateful to have found them—highly recommended!

I had an outstanding experience with Plum HVAC.

After my 66-year-old Carrier gas furnace finally retired, I decided to replace it with a Mitsubishi mini-split HVAC system. I consulted with four contractors and chose Plum because of their excellent reviews and competitive pricing--and I'm glad I did! From the owner Sam to the administrator Natalie and the installation crew (Jake, Alex, Andrew, and Ha), everyone was professional, responsive, and great to work with.

Sam and Natalie went above and beyond to help me file my HEEHRA application just before the TechClean deadline for NorCal. Natalie proactively reminded me of the deadline, reviewed my application, and pointed out errors, showing their commitment to helping customers save money. Sam was straightforward, responsive, and open to my ideas--like installing the outdoor unit in the side yard instead of the backyard, which he got approved.

The installation crew was meticulous, professional, and respectful, wearing N95 masks and protective suits when needed, and cleaning the work areas thoroughly after each day's work. Jake emphasized quality over speed, and I could see they took pride in their work. They even took care to hide electrical wiring behind the pipes, maintaining a clean and aesthetic look.

Plum is a small company with low overhead, and they pass the savings on to their clients, making their pricing very competitive. I'm truly grateful to have found them--highly recommended!

very easy to reach and communicate with, prompt, got the work within time predicted. It's only a couple of hours old, but so far the heater is working perfectly. Also for a slightly lower price than the competition.

The team was friendly and competent and completed the work ahead of schedule. Highly recommend!

Pleasant, good communication, clean and efficient work. And the best price for a rebate-rich heat pump!