American Professional Chimney and Masonry did an excellent job repairing the brickwork on my chimney. The chimney is quite high (3rd story), but it was not a problem for them as they set up scaffolding. They carefully took apart almost two feet of the brickwork, starting at the top of the chimney and working their way down. They then re-laid the brick with matching mortar. The crew did a wonderful job. You cannot see any difference between the section that was redone and the rest of the chimney -- a really nice job! They also special ordered and installed an extra large aluminum chimney cap that I asked for. And finally, they did me a huge favor by alerting me to a hole in my roof I had not been aware of, snapping pictures so I could see the problem. I very much appreciated how conscientious they were and that they worked their schedule around my taking care of the roof first. They were all very friendly and easy to work with. We've now gone through fall, winter, and spring and the chimney has held up beautifully. It looks great! I would definitely use them again!

More stellar work from the APC team, very impressed. Chimney top was falling apart on our house with very steep roof. They set up a solid scaffolding system and also used planks to secure it that did no damage to our new roof and ridge vent, which was highly appreciated! New work looks great, they used a mix of brick shades at our request to match the existing work. Great communication, great guys on-site, really just a perfectly professionally job at a very reasonable price! -Tim W. Silver Spring

Very satisfied with professionalism and communication. Pricey but excellent insert.

Recently I had work done on my chimney which was falling apart. I hired American Professional Chimney because they had done wonders on another chimney at another house that I own. I was very pleased with their professionalism, high-quality work and price. This company was also recommended by a well-known plumbing company that had hired them over the years. I can truly say that they are dependable, and their work does not stop until the job is completed. In addition, there is never any worry about the chimneys passing inspections. D. Ruth B.

I'm rating the technician who came to our home twice as a 5, and this company as a 3, for an overall rating of 4. But to be very clear, David S. was our tech and he was terrific, a 5! He was on time, polite, respectful, personable, knew his stuff technically, and was at ease explaining everything technically including our options. He came here the first time to assess our two gas fireplaces that weren't working properly (fee was $74 each, $148 total). He came here the second time to service/clean/repair the two units, including replacing the pilot assemblies ($587 each, $1,174 total). Excellent work by David who is a solid ambassador for this company. However, the company dragged its own banner through the mud by calling us the morning of the second visit, and leaving a voicemail message along these lines: "Hi, this is American Professional Chimney and Masonry calling. Our technician is scheduled to be there this afternoon, but we haven't heard from you to confirm this appointment. Please call us to confirm or reschedule." That was ridiculous and outrageous and totally unnecessary. The insinuation was that we needed to call back to confirm an already-confirmed appointment, or else they would cancel it and reschedule it. Here's why that was absurd: 1) The tech was here the first time and we didn't "no show" him. Cost = $148 for the assessments. 2) The tech gave us a proposal to clean/service/repair the two fireplaces ($1,174). We called the office and scheduled the date and time for the work to be done. 3) Per company policy, we used our charge card to pay for the parts - the two pilot assemblies - ahead of time, so they could be ordered ahead of the second visit ($298). 4) At no time were we told we would be expected to double confirm the second visit. We can't read minds. To summarize, we were already a paying customer who'd spent $174 + $298 = $472 with this company. We weren't some total unknown to them seeking a freebie. We'd previously scheduled the date and time of the second visit. And by the time all was said and done, we would spend $174 + $1,174 = $1,322 with them which included having paid $298 for the parts. And yet they called the morning of the second visit saying "We haven't heard from you confirming....." It was silly from a business perspective and their office procedures tainted the excellent work of their technician. They have room for improvement in their procedures and what they say when they call the day of the appointment. I wanted to rate this company a 3 because of that but didn't want that to reflect on David, the tech, who got a well-deserved 5.

Very professional and knowledgable repair of my chimney. They had to remortar a good portion of the chimney because of leaks coming down into my basement along the column. The inside lining was also deteriorated and I was given the option of either no longer using the chimney for fear of causing a fire from soot collecting in the cracks of the flue, or running 2 new liners up through the chimney to service the fireplace and the hot water heater. They explained everything thoroughly and provided me with images taken so that I could assess the damage myself. They also gave me options that allowed me to decide the best course based on what I could afford. They provided discounts to help as well. I received estimates from 3 different companies and not only were they competitive with the other estimates, they were also the most straight forward, knowledgable, and low pressured. They completed the work efficiently and just about on schedule with just a single expected delay due to rain. They were also willing to accommodate my schedule in setting up work inside the house. They cleaned up everything and the work was excellent. A year later and we've had no leaking since.